Answers to the most important questions about parcel shipping in connection with the coronavirus crisis and information about other circumstances which might influence the delivery of national and international shipments.
This weekend there were major floods in southeastern France.
Some roads and all bridges are closed, so delays are to be expected on the last mile.
This mainly impacts the Nîmes depot.
Dear shippers, consignees and partners,
The coronavirus still affects public life in Belgium and Europe as a whole. Even in these challenging times we aim to be a reliable shipping partner to you. Every employee is aware of his or her responsibility in this challenging situation. Our team is working with all its energy to deliver every parcel reliably and at the same time prevent the coronavirus from spreading. The health of our employees, shipping customers and consignees is our top priority.
In this section we would like to answer the most important questions about parcel shipping in connection with the coronavirus crisis, and keep you informed about the latest developments. We do our utmost to keep you informed and have this page updated with the latest information. Nevertheless, to the content of this page can no rights be derived from.
Thank you for your understanding and to keep calm in these exceptional times.
We do our utmost to deliver your parcels as soon as possible while taking into account the health and safety measures.
96% of the European Pickup network is again available
There are no longer extreme delays at the borders.
The DPDgroup business units still adhere to strict security measures.
Rest assured, we still deliver your parcels! However, take in account some changes due to the virus.
To protect your health, our customers’ and our drivers’, we’ve drawn up an alternative delivery procedure that allows delivery without (physical) contact. This means the driver will write down your name himself followed by the code C19.