Guest

We make returning a parcel easy. We’ve all experienced it. Something doesn’t fit, the product isn’t what you expected or you’ve received the wrong order by accident. Well it’s not a problem! With us, you can send your parcel back quickly and easily. What do you have to do? Simply bring your parcel to one of our DPD Pickup parcelshops and we’ll take care of the rest.

02_Retournieren

Returns made simple

In addition to receiving your parcels, we also offer the option of returning them with our DPD Pickup parcelshops. Our network of over 1,000 DPD Pickup parcelshops provides you with excellent service and high flexibility.

Are you dissatisfied with your order and you'd like to send it back? Our DPD Pickup parcelshops are happy to help.

1. Easy returns

We make sending parcels back easy. Your return parcel will be quickly returned to the sender – often at no extra cost to you. Ask your sender whether this option is available.

2. Returns label

Your order may include a return label provided by the sender. If this is not the case, you can request it from the sender. Upon receipt, print out the label and stick it on your parcel - done and ready to ship. You can record the return in our Return my parcel portal.

3. Handing in the parcel

Just take your parcel to one of our DPD Pickup parcelshops and we'll do the rest.

02_Retournieren