E-shopper barometer 2019

The number of e-shoppers in Switzerland is rising and is exactly in line with the European average. This is shown by a study conducted by the DPDgroup in 21 European countries. Most of them have their goods delivered to their homes. Two-thirds of the Swiss e-shoppers believe that companies should pay more attention to the environment, and half of them would be willing to pay extra for this. An above-average number of Swiss also return the goods, like to shop in foreign e-shops and are guided by influencers.