Domestic parcel delivery to private individuals

Our services at a glance:

Domestic parcel delivery to private individuals

Our services at a glance:

DPD COMFORT offers private recipients the greatest possible freedom to choose exactly when and where to receive their parcels. Does your customer want to receive their parcel at home?

DPD HOME is best suited to parcels which can be deposited at the property or will fit through a letterbox.

DPD SHOP is a simple and cost-effective shipping solution for online retailers. The recipient is notified when the parcel has arrived at the nearest DPD Pickup parcelshop.

DPD PARCELLETTER is ideal for small and lightweight goods, which can fit directly through the letterbox and be delivered securely. This ensures a very high delivery rate, even on the first delivery attempt.

Domestic parcel delivery to private individuals at a glance:

Overview of our services

Shipping options

DPD COMFORT

DPD HOME

DPD SHOP

DPD PARCELLETTER**

Receipt confirmed by signature

-

-

Up to two delivery attempts

-

-

-

One delivery attempt

-

*

24-hour parcel tracking

Pickup

()

CO2-neutral shipping

IT tools

Insurance included

CHF 700.-

CHF 500.-

CHF 500.-

-

Notification

-

DPD COMFORT

Receipt confirmed by signature

Up to two delivery attempts

One delivery attempt

-

24-hour parcel tracking

Pickup

CO2-neutral shipping

IT tools

Insurance included

CHF 700.-

Notification

DPD HOME

Receipt confirmed by signature

-

Up to two delivery attempts

-

One delivery attempt

*

24-hour parcel tracking

Pickup

CO2-neutral shipping

IT tools

Insurance included

CHF 500.-

Notification

DPD SHOP

Receipt confirmed by signature

Up to two delivery attempts

-

One delivery attempt

24-hour parcel tracking

Pickup

CO2-neutral shipping

IT tools

Insurance included

CHF 500.-

Notification

DPD PARCELLETTER**

Receipt confirmed by signature

-

Up to two delivery attempts

-

One delivery attempt

24-hour parcel tracking

Pickup

()

CO2-neutral shipping

IT tools

Insurance included

-

Notification

-

* Provided there is no agreed place of delivery, the following places are considered a «safe place»:
For single-family houses, it is the letterbox/parcel box and a weatherproof shelter hidden from view.
Or deliveries at blocks of flats, it can also be the weather proof stairwell.

** The minimum volume of DPD PARCELLETTERS is 100-200 items per day – individual requirements are considered to check if shipping using this service is possible. This service is also suited for parcel deliveries to business customers.

Download Factsheets

Find detailed information about all of our services on our fact sheets.

DPD COMFORT

Small (394kb)

PDF

DPD HOME

Small (207kb)

PDF

DPD SHOP

Small (455kb)

PDF

DPD PARCELLETTER

Small (301kb)

PDF

Returns

Small (299kb)

PDF

Non Conveyable and Maxi

Small (981kb)

PDF

Overview of our options

Options

DPD COMFORT

DPD HOME

DPD SHOP

DPD PARCELLETTER

Supplementary insurance (up to CHF 5,000 possible)

-

-

Pickup delivery

-

Predict

---

Tyres

---

Returns

Wine logistics

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-

DPD COMFORT

Supplementary insurance (up to CHF 5,000 possible)

Pickup delivery

Predict

Tyres

Returns

Wine logistics

DPD HOME

Supplementary insurance (up to CHF 5,000 possible)

-

Pickup delivery

Predict

-

Tyres

-

Returns

Wine logistics

-

DPD SHOP

Supplementary insurance (up to CHF 5,000 possible)

Pickup delivery

Predict

-

Tyres

-

Returns

Wine logistics

DPD PARCELLETTER

Supplementary insurance (up to CHF 5,000 possible)

-

Pickup delivery

-

Predict

-

Tyres

-

Returns

Wine logistics

-

Since it is not possible to avoid personal contact during the cash-on-delivery process, DPD Switzerland is completely stopping its COD service from 1 May 2020. This will continue to apply after the Coronavirus pandemic is over. Your sales representative will be happy to help if you have any questions.

Our options

Supplementary insurance

With DPD, every parcel is automatically insured up to a value of CHF 700. High-limit insurance up to a maximum of CHF 5,000 per parcel is available for parcels containing more valuable contents. So even your most precious parcels are covered.

Pickup delivery

The Pickup network is made up of around 350 DPD Pickup Parcelshops. A DPD Pickup Parcelshop can be reached by all recipients anywhere in the country within a maximum of 15 minutes. Convenient opening times, easy access and top quality service save recipients a great deal of time and effort.

Predict

The recipient is sent two delivery notifications: One working day before the delivery and on the delivery day itself, giving a one-hour delivery slot. On the "Follow My Parcel" platform, the recipient can follow the parcel live and select one of the four redirection options up to 15 minutes prior to delivery (grant permission to drop off, change delivery address, change delivery day, redirect to DPD Pickup parcelshop).

Tyres

Tyres are delivered on our normal routes, with the customary guarantees of speed, security and professionalism.

Returns

Returns cannot always be avoided but the process can be made much easier. DPD offers a number of options with DPD shipping to make it as easy as possible for the recipient to send back their parcel. We offer customised solutions: Choose the most suitable option for preparing the returns label!

Wine logistics

Thanks to our many years of experience and know-how, this option makes it possible to send bottles of wine without any additional packaging. Wine bottles are sorted and dispatched by hand, and delivered to the recipient in the original packaging