International parcel delivery to private individuals

Our services at a glance:

International parcel delivery to private individuals

Our services at a glance:

DPD’s international shipping service transports your parcels reliably to their destination within Europe. Thanks to operating Europe’s most extensive road network and having an outstanding network of over 800 international branches, we provide a fast and environmentally-friendly delivery service.

International parcel delivery to private individuals at a glance

Overview of our services

Shipping options

DPD COMFORT INTERNATIONAL

DPD SHOP INTERNATIONAL

Receipt confirmed by signature

Number of delivery attempts

2

1

24-hour parcel tracking

Pickup

CO2-neutral shipping

IT tools

Insurance included

CHF 500.-

CHF 500.-

Notification

included

included

Returns

DPD COMFORT INTERNATIONAL

Receipt confirmed by signature

Number of delivery attempts

2

24-hour parcel tracking

Pickup

CO2-neutral shipping

IT tools

Insurance included

CHF 500.-

Notification

included

Returns

DPD SHOP INTERNATIONAL

Receipt confirmed by signature

Number of delivery attempts

1

24-hour parcel tracking

Pickup

CO2-neutral shipping

IT tools

Insurance included

CHF 500.-

Notification

included

Returns

Download fact sheets

Find detailed information about all of our services on our fact sheets.

DPD COMFORT INTERNATIONAL

Small (442kb)

PDF

DPD SHOP INTERNATIONAL

Small (760kb)

PDF

Returns

Small (374kb)

PDF

Non Conveyable and Maxi

Small (981kb)

PDF

Download Delivery Times

More information about the Delivery Times can be found in the terms.

DPD COMFORT INTERNATIONAL Delivery Times

Small (72kb)

PDF

DPD SHOP INTERNATIONAL Delivery Times

Small (60kb)

PDF

Overview of our options

Options

DPD COMFORT INTERNATIONAL

DPD SHOP INTERNATIONAL

Predict

included

DPD COMFORT INTERNATIONAL

Predict

included

DPD SHOP INTERNATIONAL

Predict

Since it is not possible to avoid personal contact during the cash-on-delivery process, DPD Switzerland is completely stopping its COD service from 1 May 2020. This will continue to apply after the Coronavirus pandemic is over. Your sales representative will be happy to help if you have any questions.

Our options

Predict

The recipient is sent two delivery notifications: One working day before the delivery and on the delivery day itself, giving a one-hour delivery slot. On the "Follow My Parcel" platform, the recipient can follow the parcel live and select one of the four redirection options up to 15 minutes prior to delivery (grant permission to drop off, change delivery address, change delivery day, redirect to DPD Pickup parcelshop).