International shipping to business customers with DPD

Our services at a glance.

International shipping to business customers with DPD

Our services at a glance.

DPD’s international shipping service transports your parcels reliably to their destination, within Europe and across the world. Thanks to operating Europe’s most extensive road network and having an outstanding network of over 800 international branches, we provide a fast and environmentally-friendly delivery service.

International parcel delivery to business customers at a glance

Overview of our services

Shipping options

DPD CLASSIC INTERNATIONAL

DPD EXPRESS INTERNATIONAL

Receipt confirmed by signature

Number of delivery attempts

3

3

24-hour parcel tracking

Pickup

CO2-neutral shipping

IT tools

Insurance included

CHF 500.-

CHF 500.-

Notification

optional

optional

Returns

Country-specific

Country-specific

DPD CLASSIC INTERNATIONAL

Receipt confirmed by signature

Number of delivery attempts

3

24-hour parcel tracking

Pickup

CO2-neutral shipping

IT tools

Insurance included

CHF 500.-

Notification

optional

Returns

Country-specific

DPD EXPRESS INTERNATIONAL

Receipt confirmed by signature

Number of delivery attempts

3

24-hour parcel tracking

Pickup

CO2-neutral shipping

IT tools

Insurance included

CHF 500.-

Notification

optional

Returns

Country-specific

Due to the current coronavirus situation we are currently unable to offer DPD EXPRESS INTERNATIONAL and all international services by Airplane. There could be delays in European road transport.

Download Factsheets

Find detailed information about all of our services on our fact sheets.

DPD CLASSIC INTERNATIONAL

Medium (1423kb)

PDF

DPD EXPRESS INTERNATIONAL

Medium (2557kb)

PDF

Returns

Small (374kb)

PDF

Non Conveyable and Maxi

Small (981kb)

PDF

Download Delivery Times

More information about the Delivery Times can be found in the terms.

DPD CLASSIC INTERNATIONAL Delivery Times

Small (86kb)

PDF

DPD EXPRESS INTERNATIONAL Delivery Times

Small (94kb)

PDF

Overview of our options

Options

DPD CLASSIC INTERNATIONAL

DPD EXPRESS INTERNATIONAL

Guarantee

Predict

Country-specific

Collection of returns

Country-specific

DPD CLASSIC INTERNATIONAL

Guarantee

Predict

Country-specific

Collection of returns

Country-specific

DPD EXPRESS INTERNATIONAL

Guarantee

Predict

Collection of returns

Since it is not possible to avoid personal contact during the cash-on-delivery process, DPD Switzerland is completely stopping its COD service from 1 May 2020. This will continue to apply after the Coronavirus pandemic is over. Your sales representative will be happy to help if you have any questions.

Our options

Guarantee

Delivery within standard delivery times is guaranteed with a money-back guarantee. Security and transparency are guaranteed thanks to proactive feedback.

Predict

The recipient is sent a delivery notification: One working day before the delivery and on the delivery day itself, giving a one-hour delivery slot. The recipient can use the “Follow My Parcel” platform to choose between four redirection options up to 15 minutes before delivery:

Cash-on-delivery (COD)

This option guarantees secure receipt of payment, since the parcel is only handed over once the recipient has paid for it in cash. The sender has access to full details of all transactions, and the cash-on-delivery amount is transferred within 48 hours of delivery. Insurance is included up to the specified cash-on-delivery amount (maximum CHF 3,500).

Collecting returns

This option makes it possible for parcels to be collected from recipients and returned to the sender or a third party, e.g. the manufacturer or a repair service.