International shipping to business customers with DPD

Our services at a glance.

International shipping to business customers with DPD

Our services at a glance.

DPD’s international shipping service transports your parcels reliably to their destination, within Europe. Thanks to operating Europe’s most extensive road network and having an outstanding network of over 800 international branches, we provide a fast and environmentally-friendly delivery service.

Notes:
Since it is not possible to avoid personal contact during the cash-on-delivery process, DPD Switzerland is completely stopping its COD service from 1 May 2020. This will continue to apply after the Coronavirus pandemic is over. Your sales representative will be happy to help if you have any questions.

DPD EXPRESS INTERNATIONAL is no longer offered.

 

International parcel delivery to business customers at a glance

Overview of our services

Shipping options

DPD CLASSIC INTERNATIONAL

Receipt confirmed by signature

Number of delivery attempts

3

24-hour parcel tracking

Pickup

CO2-neutral shipping

IT tools

Insurance included

CHF 500.-

Notification

optional

Returns

Country-specific

DPD CLASSIC INTERNATIONAL

Receipt confirmed by signature

Number of delivery attempts

3

24-hour parcel tracking

Pickup

CO2-neutral shipping

IT tools

Insurance included

CHF 500.-

Notification

optional

Returns

Country-specific

Download Factsheets

Find detailed information about all of our services on our fact sheets.

DPD CLASSIC INTERNATIONAL

Medium (1423kb)

PDF

Returns

Small (374kb)

PDF

Non Conveyable and Maxi

Small (981kb)

PDF

Download Delivery Times

More information about the Delivery Times can be found in the terms.

DPD CLASSIC INTERNATIONAL Delivery Times

Small (86kb)

PDF

Overview of our options

Options

DPD CLASSIC INTERNATIONAL

Guarantee

Predict

Country-specific

Collection of returns

Country-specific

DPD CLASSIC INTERNATIONAL

Guarantee

Predict

Country-specific

Collection of returns

Country-specific

Our options

Guarantee

Delivery within standard delivery times is guaranteed with a money-back guarantee.

Predict

The recipient is sent two delivery notifications: One working day before the delivery and on the delivery day itself, giving a one-hour delivery slot. On the "Follow My Parcel" platform, the recipient can follow the parcel live and select one of the four redirection options up to 15 minutes prior to delivery (grant permission to drop off, change delivery address, change delivery day, redirect to DPD Pickup parcelshop).

Cash-on-delivery (COD)

This option guarantees secure receipt of payment, since the parcel is only handed over once the recipient has paid for it in cash. The sender has access to full details of all transactions, and the cash-on-delivery amount is transferred within 48 hours of delivery. Insurance is included up to the specified cash-on-delivery amount (maximum CHF 3,500).

Collecting returns

This option makes it possible for parcels to be collected from recipients and returned to the sender or a third party, e.g. the manufacturer or a repair service.