The 31 January 2020 the UK left the European Union, and the Transition Period as stated in the Withdrawal Agreement begins. During this period, nothing changed for trade of goods and services between the UK and the EU.

The United Kingdom will definitely leaving the European Union the 1st of January 2021. From this date on, customs formalities become mandatory for trade of goods and services.

4 key first steps to get ready

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Information data guide

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Be prepared for it!

It’s important that you undertake the required preparations yourself to be Brexit-ready.

Four matters are important in this:

  1. Do you know the HS codes of your products?
  2. Are you ready to create export invoice for each shipment?
  3. Do you provide all the data for your export parcels?
  4. If you sell shipments under 135GBP and if yes, are you registered in UK?

Before sending your parcels provide your data. Please send the completed form to [email protected]:

Suspension of services from UK to Europe and Republic of Ireland 

Service from the UK to Europe and the Republic of Ireland are paused due to Brexit adjustments. Imports to the UK will resume. All details must be Brexit compliant. Customs formalities for trade in goods and services are mandatory. Delays may occur due to the new Brexit rules.


At this stage, we do not know how long these services will be unavailable for, but we will provide regular updates as the situation changes.

Frequently Asked Questions (FAQs)

Questions about customs clearances.

In which language should the pro forma or commercial invoice be written?

Does the invoice have to be an original?

How many copies of the invoice is needed?

Is it possible to send data files instead of an invoice?

Do you need a customs tariff number only, or is a precise description of the goods sufficient?

What customs tariff numbers (HS-Codes) have to be stated on the invoice (Swiss tariff numbers or the english ones)?

What is the billing terms for > GBP 135.00 (British pounds)?

What is the billing terms for < GBP 135.00 (British pounds)?

My company sends parcels to private consumers (B2C), do I need to communicate the EORI no. of the receiver?

How are UK import duties paid by importers in the UK?

What do I need to comply with to do bulk customs clearance to the UK?

General questions

Do I have to issue an export declaration?

Are contact details of the recipient necessary?

What can I enter as UCR (Unique Consignment Reference)?

Can private individuals sent parcels with DPD to UK?

Is it possible to do return deliveries or collections requests from UK?

In case my parcel cannot be delivered, will the parcel be returned to me?

How are the Channel Islands Guernsey and Jersey serviced?

How are goods handled to Northern Ireland?

What does the abbreviation DAN mean?

What does the abbreviation HMRC mean?