Do you need information regarding customs clearance for non-EU transport?

If you send a parcel into a non-EU country, DPD will take care of the customs clearance. The final price for transport includes the customs clearance. Plus, you will be charged local duty and VAT in the country of delivery.

You are a private person (non-entrepreneur):

Download a Pro Forma Invoice, please, fill it in (the value of the content cannot be 0,-) and send it to the following email address: [email protected]. Paste four signed originals of the Pro Forma Invoice directly to the parcel (in an envelope, folder, pocket).

You are an entrepreneur or a company:

Download a Power of Attorney, Commission Agreement or Export Invoice, please, and enclose four originals of the Export Invoice to the parcel (in an envelope, folder, pocket). To be able to issue the customs clearance documents, we need you to send us a Power of Attorney and a Commission Agreement. These documents have to be filled in, signed by the executive director and sent together with the Invoice, Extract from the Commercial Register/Trade Register and Certificate of VAT Payer Registration to the following email address: [email protected].

You can find documents to download at this link.

We are happy to answer further questions regarding the customs. Please, contact us by filling in this form.