Find an answer quickly

These online services let you track your parcel and resolve the most common requests immediately.

Track or change my delivery Check your parcel’s progress and the available delivery options. View online help Find answers to the most frequently asked questions about your delivery. Manage my parcels with myDPD Access tracking, notifications and your delivery options directly from the app.

We’re here to help

Message us at any time. Our advisers are available Monday to Friday from 8 am to 8 pm and Saturday from 10 am to 6 pm, excluding public holidays.

Recommended channel Message us on WhatsApp The easiest way to chat with our Customer Service team from your mobile. Open WhatsApp  →

You can also contact us using one of these options

By phone 09 70 80 85 66 · non-premium-rate call Via the contact form Tell us about your request online On Messenger Send us a private message On X Send us a private message