You can easily change the time or place of your delivery !


Please log in below using your parcel number, the code you've received by SMS, or with the "Sorry we've missed you" card number

Redirect to a Pickup parcelshop

Retrieve your parcel within one of our 8500 Pickup parcelshops and benefit from a great flexibility

Retrieve at a DPD depot

Retrieve your parcel within one of our 60 local depots, selected locations offer a Drive-through service

Delivery to a neighbor

We will deliver your package to the designated neighbour after authorisation

Redirect to another place

Plan a new delivery to another address, would it be your workplace or the place of your choice

Delivery at another date

Choose a new delivery date among a provided selection