Returns management made easy
It isn't always possible to avoid returns. But implementing them can be made easy. With DPD “Easy Returns” voucher you can manage all your returns efficiently, which provides you with more flexibility, more control and therefore satisfied customers.<br />
Good reason for always implementing your returns with DPD
- The easiest and fastest return method for shipments from Romania and Bulgaria\
- The initial waybill number connected to that of the return
- Detailed reports for all your returns
- Online return form
- Online Track & trace
How do we use the Easy Returns Voucher?
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Flexibility
Set together with your sales agent the maximum return period to be implemented in the DPD system. The return voucher will be valid only during this period. -
Easy to use
When creating the shipment, select the Voucher Easy Returns option -
Safe and efficient return
Print Easy returns voucher together with the transport document -
Safe solutions
The recipient will be able to return the package during the validity period of the voucher by accessing http://voucher.dpd.ro or using the DPD Romania offices and Parcel lock box network.
How do we use the Easy Returns Voucher?
Flexibility
Set together with your sales agent the maximum return period to be implemented in the DPD system. The return voucher will be valid only during this period.
Easy to use
When creating the shipment, select the Voucher Easy Returns option
Safe and efficient return
Print Easy returns voucher together with the transport document
Safe solutions
The recipient will be able to return the package during the validity period of the voucher by accessing http://voucher.dpd.ro or using the DPD Romania offices and Parcel lock box network.
International returns service
With us your customers can also conveniently return parcels everywhere in UE..
We offer our international returns service for: Austria, Germany, Belgium, Cech Republic, Italy, Denmark, Estonia, Finland, France, Great Britain, Ireland, Latvia, Lithuania, Luxembourg, the Netherlands, Poland, Portugal, Sweden, Slovakia, Spain, Bulgaria, Hungary, Greece, Croatia, Slovenia.
International returns service
With us your customers can also conveniently return parcels everywhere in UE..
We offer our international returns service for: Austria, Germany, Belgium, Cech Republic, Italy, Denmark, Estonia, Finland, France, Great Britain, Ireland, Latvia, Lithuania, Luxembourg, the Netherlands, Poland, Portugal, Sweden, Slovakia, Spain, Bulgaria, Hungary, Greece, Croatia, Slovenia.
Carbon-neutral parcel shipping
Unique on the market: we provide carbon-neutral shipping for all parcels – at no additional cost to our customers.
The shipping of returns also involves a significant quantity of CO2. So it's good to know that we also provide carbon-neutral shipping for returns.
With DPD, returns are as simple as this
If at any time the contents of a parcel don’t meet your requirements, you can simply send them back. Returns are fast and uncomplicated with DPD. You can either have returns collected from your ParcelLock box or drop them off at the nearest parcelshop.
Sending back a parcel
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Simple, fast accessible
Simple, fast and accessible - Returns the package to the nearest Office or DPD automatically -
Applications and solutions
Register in the Mydpd application and request a DPD courier, or contact us at 031.824.90.90 and we will send a courier to the requested address as quickly as possible. -
Voucher Return
If you have an "Easy returns" voucher, access http://voucher.dpd.ro , and request a DPD courier, or return the parcel to one of DPD offices and ParcelLock boxes
Sending back a parcel
Simple, fast accessible
Simple, fast and accessible - Returns the package to the nearest Office or DPD automatically
Applications and solutions
Register in the Mydpd application and request a DPD courier, or contact us at 031.824.90.90 and we will send a courier to the requested address as quickly as possible.
Voucher Return
If you have an "Easy returns" voucher, access http://voucher.dpd.ro , and request a DPD courier, or return the parcel to one of DPD offices and ParcelLock boxes
Packing tips - for a quick and secure return
We'll tell you how to package your returns properly so they arrive safely at the online store.
