What solution does DPD offer for returns?

Both shippers and recipients can enjoy our flexible parcel return solutions.

Contractual customers

As a shipper, you can easily connect to the Pickup network. If you do so, your customer can choose from 130.000 Pickup shops (lockers and shops) to pick up or send back his parcel. This is DPD’s Shop return.

Your other option: on request you can arrange a collection at the customer premises. As a contractual customer, you can easily ask for this service or arrange it via your shipping tool. This is called a collection request.

Contact us for a non binding offer.

Receivers

As a recipient, simply drop off your return parcel at one of our Pickup shops. Don't forget your shipping label. You can find the nearest Pickup shop here.