Surcharges

An overview of our surcharges

Surcharges

An overview of our surcharges

Surcharge

Description

Price

Belgian road taks

This surcharge is based on the government levy, that took effect on 1 April 2016 in Belgium, whereby all heavy good vehicles with a maximum permissible weight of more than 3.5 tons must pay a mileage tax for using the motorways and some regional and municipal roads in Belgium.

€ 0.06 per parcel

Collection fee

A fee for parcels collected at your home or office. The fee counts per collection, not per parcel.

€ 6

Oversized/overweight (NP)

DPD Belgium reserves the right to refuse the parcel, return it or invoice a surcharge (per parcel) if the parcel's weight and dimensions fall outside our maximum weight and dimensions.

€ 35 per parcel

Dimensional weight surcharge small parcels

DPD Belgium reserves the right to refuse the parcel, return it or invoice a surcharge (per parcel) if the parcel's weight and dimensions fall outside our maximum weight and dimensions.

€2.50

Europallet exchange

Are your parcels delivered to DPD on euro pallets? For 3 EUR per pallet, we can return the pallets back to you. This service is only provided for a minimum of 30 pallets.

€3.00 per pallet (starting at min 30 pieces)

Fuel surcharge

DPD relies on the advice of approved bodies for the calculation and duration of this surcharge. Further information about the current applicable fuel surcharge is available here.

Click here

Heavy parcel (between 20kg - 31.5kg)

Surcharge for the transport and handling of heavy parcels. After all, the processing of heavy parcels requires an adjustment of our sorting and our transport options.

€1.50 per parcel

Island surcharge

A surcharge applies to deliveries to certain islands. See the list of destinations and delivery times on the next page for the applicable surcharges.

Click here

Limited quantity surcharge (LQ)

Surcharge for transporting parcels containing a limited quantity of hazardous goods.

€ 1.32 per parcel

Non-conveyable 

Surcharge for parcels that are unable to be processed on the automatic sorting belt and must be processed manually.

€ 2.30

Non-EU collection request

Charges for customs formalities in the event or collection of parcels outside the EU.

€ 53.57 per shipment

Non-EU destination

Charges for customs formalities in the event of delivery of parcels outside the EU.

€ 34.06

Non-EU destination UK

Charges for customs formalities for parcels with destination UK.

€2.06 per parcel

Missing or incomplete export documents

Surcharge for missing or incomplete export documents. Click here for more info about export and customs.

€28.05 per parcel

Missing or incomplete EDI-data

Surcharge applicable due to absence or delay in transmission of mandatory information (recipient's mobile phone number and / or email address) or communication of mandatory information that does not allow the geolocation of the geographical address.

€ 1 per shipment

Peak surcharge

Surcharge applicable during peak period from 20th of November until 31st of December

€ 0.25

Postal invoices

By default, all invoices are sent digitally by e-mail (e-invoicing). With a contribution of €10 we can send your invoice by post.

€0.25 per parcel

Relabelling due to unreadable barcode

A parcel label is the ID of your parcel. Without this label, the parcel cannot be sorted nor be delivered to the correct address. That is why we provide your parcel with a new label in case the barcode is not readable. The surcharge for this is 0.27 euros.

€0.27 per parcel

Relabeling due to unreadable label

A surcharge applies to every printed label in the event that DPD has to print a parcel label at the sender's request or if a parcel label needs to be reprinted (illegible, wrong bar code, etc.).

€ 1 per parcel

Repackaging of parcel

Parcels with a severely damaged packaging will be repackaged to prevent damage to the content of the parcel. In other words, you can easily avoid this surcharge if you provide a strong packaging.

€10.00 per parcel

Destruction of parcel

Surcharge for the destruction of perishable goods. This is being done according to strict rules and procedures.

€15.00 per parcel

Surcharge DAP

A surcharge for parcels outside the EU (e.g. Switzerland) when the import duties and levies calculated by customs must be paid by the recipient. In that case, the costs are passed on to the recipient, who is charged an administrative surcharge.

€ 10

Security Surcharge

A modest fee per parcel for measures (such as increased cooperation with authorities, introduction of security checks) that represent our contribution to eliminating dangerous situations as much as possible.

€ 0.10 per parcel

Undeliverable parcels (national)

A surcharge will be invoiced to the sender in the event that a parcel is returned to the shipper due to an incorrect address, a wrong postal code or because the recipient refused delivery.

€ 5 per parcel

Undeliverable parcels (international)

A surcharge will be invoiced to the sender in the event that a parcel is returned to the shipper due to an incorrect address, a wrong postal code or because the recipient refused delivery.

€ 10 per parcel

Description

Belgian road taks

This surcharge is based on the government levy, that took effect on 1 April 2016 in Belgium, whereby all heavy good vehicles with a maximum permissible weight of more than 3.5 tons must pay a mileage tax for using the motorways and some regional and municipal roads in Belgium.

Collection fee

A fee for parcels collected at your home or office. The fee counts per collection, not per parcel.

Oversized/overweight (NP)

DPD Belgium reserves the right to refuse the parcel, return it or invoice a surcharge (per parcel) if the parcel's weight and dimensions fall outside our maximum weight and dimensions.

Dimensional weight surcharge small parcels

DPD Belgium reserves the right to refuse the parcel, return it or invoice a surcharge (per parcel) if the parcel's weight and dimensions fall outside our maximum weight and dimensions.

Europallet exchange

Are your parcels delivered to DPD on euro pallets? For 3 EUR per pallet, we can return the pallets back to you. This service is only provided for a minimum of 30 pallets.

Fuel surcharge

DPD relies on the advice of approved bodies for the calculation and duration of this surcharge. Further information about the current applicable fuel surcharge is available here.

Heavy parcel (between 20kg - 31.5kg)

Surcharge for the transport and handling of heavy parcels. After all, the processing of heavy parcels requires an adjustment of our sorting and our transport options.

Island surcharge

A surcharge applies to deliveries to certain islands. See the list of destinations and delivery times on the next page for the applicable surcharges.

Limited quantity surcharge (LQ)

Surcharge for transporting parcels containing a limited quantity of hazardous goods.

Non-conveyable 

Surcharge for parcels that are unable to be processed on the automatic sorting belt and must be processed manually.

Non-EU collection request

Charges for customs formalities in the event or collection of parcels outside the EU.

Non-EU destination

Charges for customs formalities in the event of delivery of parcels outside the EU.

Non-EU destination UK

Charges for customs formalities for parcels with destination UK.

Missing or incomplete export documents

Surcharge for missing or incomplete export documents. Click here for more info about export and customs.

Missing or incomplete EDI-data

Surcharge applicable due to absence or delay in transmission of mandatory information (recipient's mobile phone number and / or email address) or communication of mandatory information that does not allow the geolocation of the geographical address.

Peak surcharge

Surcharge applicable during peak period from 20th of November until 31st of December

Postal invoices

By default, all invoices are sent digitally by e-mail (e-invoicing). With a contribution of €10 we can send your invoice by post.

Relabelling due to unreadable barcode

A parcel label is the ID of your parcel. Without this label, the parcel cannot be sorted nor be delivered to the correct address. That is why we provide your parcel with a new label in case the barcode is not readable. The surcharge for this is 0.27 euros.

Relabeling due to unreadable label

A surcharge applies to every printed label in the event that DPD has to print a parcel label at the sender's request or if a parcel label needs to be reprinted (illegible, wrong bar code, etc.).

Repackaging of parcel

Parcels with a severely damaged packaging will be repackaged to prevent damage to the content of the parcel. In other words, you can easily avoid this surcharge if you provide a strong packaging.

Destruction of parcel

Surcharge for the destruction of perishable goods. This is being done according to strict rules and procedures.

Surcharge DAP

A surcharge for parcels outside the EU (e.g. Switzerland) when the import duties and levies calculated by customs must be paid by the recipient. In that case, the costs are passed on to the recipient, who is charged an administrative surcharge.

Security Surcharge

A modest fee per parcel for measures (such as increased cooperation with authorities, introduction of security checks) that represent our contribution to eliminating dangerous situations as much as possible.

Undeliverable parcels (national)

A surcharge will be invoiced to the sender in the event that a parcel is returned to the shipper due to an incorrect address, a wrong postal code or because the recipient refused delivery.

Undeliverable parcels (international)

A surcharge will be invoiced to the sender in the event that a parcel is returned to the shipper due to an incorrect address, a wrong postal code or because the recipient refused delivery.

Price

Belgian road taks

€ 0.06 per parcel

Collection fee

€ 6

Oversized/overweight (NP)

€ 35 per parcel

Dimensional weight surcharge small parcels

€2.50

Europallet exchange

€3.00 per pallet (starting at min 30 pieces)

Fuel surcharge

Click here

Heavy parcel (between 20kg - 31.5kg)

€1.50 per parcel

Island surcharge

Click here

Limited quantity surcharge (LQ)

€ 1.32 per parcel

Non-conveyable 

€ 2.30

Non-EU collection request

€ 53.57 per shipment

Non-EU destination

€ 34.06

Non-EU destination UK

€2.06 per parcel

Missing or incomplete export documents

€28.05 per parcel

Missing or incomplete EDI-data

€ 1 per shipment

Peak surcharge

€ 0.25

Postal invoices

€0.25 per parcel

Relabelling due to unreadable barcode

€0.27 per parcel

Relabeling due to unreadable label

€ 1 per parcel

Repackaging of parcel

€10.00 per parcel

Destruction of parcel

€15.00 per parcel

Surcharge DAP

€ 10

Security Surcharge

€ 0.10 per parcel

Undeliverable parcels (national)

€ 5 per parcel

Undeliverable parcels (international)

€ 10 per parcel