Do you have a claim on hand?

If the shipment is damaged and you would like to report the damage, please complete the following form in full and send it to DPD Switzerland using "Send form", including the required documents. Please note the reporting deadlines: damage or partial loss must be reported to DPD in writing within 7 calendar days of delivery.

To enable us to inspect the goods and packaging if necessary, the goods and packaging are neither to be used nor destroyed, but are to be kept until the clarifications have been completed.