Portal solutions

Portal solutions

DPD Web Parcel - Prepare your parcel for shipping online.

24 hours a day, 7 days a week: The DPD Web Parcel service fits in with every way of working to make shipping even easier. Convenient and secure payment by credit card (MasterCard/Visa) on the portal. Sending parcel has never been easier!

myDPD - First-class service for small-scale shippers!

Simple, efficient, flexible: MyDPD is DPD’s powerful online platform that makes handling deliveries over the Internet much easier for small-scale and frequent senders.

This cutting-edge online platform offers tailor-made services and useful tools to help customers send their parcels online with DPD. It also has a host of extra features such as a central address book, an overview of orders, daily closing lists, shipping lists and much more.

System requirements

  • Internet connection
  • Supported browser versions:
    • Internet Explorer 9.x or newer
    • Firefox version 30.x or newer
    • Google Chrome version 49.x or newer
  • Adobe Acrobat Reader

Downloads

mydpd customer manual

Medium (1096kb)

PDF

Follow My Parcel - Freedom means choosing your own route

With the new Follow My Parcel service, you can track your parcel live during delivery and redirect it up to 15 minutes before final handover. You can choose from the following four delivery options:

  • Give a signature release authorisation
  • Change delivery address
  • Change delivery day
  • Redirect to a Pickup Shop

Return my parcel - Send back your purchases quickly and easily

Returns cannot always be avoided, but their processing can be greatly simplified. We have extended our service to meet your needs - for more flexibility, more control and more customer satisfaction.