The recipient will pay for the parcel upon receipt. The maximum cash on delivery amount is CZK 50,000 for cash and CZK 200,000 for card payment.
We usually issue a payment order to transfer the amount to your bank account on the 3rd working day after the delivery of the shipment. For express cash on delivery, this is the next working day after the delivery of the parcel.
A service in which we virtually allow you to be present at the delivery.
When the recipient of the shipment is verified, our device will display any text, logo or short questionnaire according to your preferences. This way you can remind the recipient who the parcel is coming from or verify the customer experience with your store.
The Sender's liability up to the value of 50 000 CZK is included in the price of transport. We allow you to use the Extended Cover service for shipments from CZK 50,000 to CZK 500,000 (for higher values individually).
The surcharge is 0.25% of the value of the requested Extended Cover.
Additional service to DPD 10:00, DPD 12:00 and DPD 18:00. It enables the distribution of parcels personally to a department or to a specific person.
The parcel should include an email and phone number for the recipient to receive delivery information.
Additional service to DPD Private and DPD 10:00, DPD 12:00 a DPD 18:00. The delivery of the parcel takes place against a check of the recipient's identity. This ensures that only the person you specify receives the parcel. The additional service applies to domestic transport only
The courier writes down the 5 numbers of the recipient's receipt in his MDU. It is not possible to hand over to a third party even in the case of authorisation.
If the conditions for Verified Handover are not fulfilled even in one delivery attempt, the courier returns the parcel to the sender.
This is an additional service to DPD Classic and DPD Private, where we will pick up the parcel at the address you choose and then deliver it to your regular collection address.
A complementary service to DPD Private, which allows you to hand-deliver your parcel by entering a code (PIN) into the courier's scanning device.
It is particularly suitable for delicate and sensitive goods. When the parcel is entered into our systems, a 4-digit code will be generated and sent to the recipient by SMS on the day of delivery.
Additional service to DPD Classic and DPD Private. We will pick up the parcel at any address and deliver it to the address you choose.
This is an extension of the Verified Handover service. Additional service to DPD Private and DPD 10:00, DPD 12:00 a DPD 18:00. The additional service applies to domestic transport only
The delivery of the parcel takes place against verification of the identity and age of majority of the recipient. Again, you have control over who receives the parcel and whether they are over 18 years of age.
The courier writes down the 5 document numbers in his MDU. If the conditions for Verified Handover are not met in any of the delivery attempts, the courier returns the parcel to the sender.
The service allows you to send the goods from the customer back to you. This is a service that is suitable for complaints.
Additional service | Customers | Type of transport | ||
Doplňková služba | Registered | Unregistered | Domestic | International |
COD | (Only SK) | (SK, PL, HU, SI. HR, BG and RO) | ||
Delivery to a department | — | — | ||
Third party delivery | — | |||
Verified Handover | — | — | ||
Verified Handover +18 | — | — | ||
Extended Cover | ||||
Collection Request | — | — | ||
Exchange service | — | — |
Customers |
---|
Doplňková služba | Registered |
---|
COD |
---|
Delivery to a department |
---|
Third party delivery |
---|
Verified Handover |
---|
Verified Handover +18 |
---|
Extended Cover |
---|
Collection Request |
---|
Exchange service |
---|
Doplňková služba | Unregistered |
---|
COD | (Only SK) |
---|
Delivery to a department | — |
---|
Third party delivery | — |
---|
Verified Handover | — |
---|
Verified Handover +18 | — |
---|
Extended Cover |
---|
Collection Request | — |
---|
Exchange service | — |
---|
Type of transport |
---|
Doplňková služba | Domestic |
---|
COD |
---|
Delivery to a department |
---|
Third party delivery |
---|
Verified Handover |
---|
Verified Handover +18 |
---|
Extended Cover |
---|
Collection Request |
---|
Exchange service |
---|
Doplňková služba | International |
---|
COD | (SK, PL, HU, SI. HR, BG and RO) |
---|
Delivery to a department | — |
---|
Third party delivery |
---|
Verified Handover | — |
---|
Verified Handover +18 | — |
---|
Extended Cover |
---|
Collection Request | — |
---|
Exchange service | — |
---|
By sending the contact form, you give your consent to the Direct Parcel Distribution CZ s.r.o. company, ID: 613 29 266, based in 135, 25101 Říčany u Prahy, registered in the Commercial Register maintained by the Prague Municipal Court under section C, file 52346 (further on referred to as “Administrator“), to process your personal data in the scope of the contact form in order to handle your request. In case your request might create, change or revoke the legal relation, the Administrator is allowed to process the personal data thus provided even in order to protect its legitimate interests, or fulfil its legal obligations. The Administrator shall delete such personal data thus provided without further delay after they become useless and the aim of their processing is fulfilled. You will find more detailed information regarding the processing of personal data by the Administrator and information about rights application of data Subjects' rights on the Administrator website in section Privacy Policy.
Homepage / Our company / Our services / Additional services