How to export to a destination subject to customs?

Remember to check the points below!

Reminder: Customs formalities apply to countries that are not part of the European Union.

All our Customs advice

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All our Customs advice

We provide you with a document containing all our practical advice on customs formalities so that you can export under the best conditions (document in French only).

The invoice models

  • The pro forma invoice: Invoice for goods not intended for sale (gifts, samples...). It has no accounting value.
  • The commercial invoice : Invoice for goods intended for sale. It is an accounting document.

Invoices must be written in English, or optionally in French for Andorra, Switzerland and Liechtenstein.

The sender

The following information must be printed on the invoices:

  • Header of the sender company mandatory
  • Name of the sender
  • Full address of the sender
  • Intracommunity VAT number

The EORI number is used to identify economic operators in their relations with the customs authorities. The EORI registration is mandatory before any customs operation in a Member State. This number can be obtained upon request from the customs service:

The consignee

The following information must be printed on the invoices:

  • Name of the consignee
  • Full address (No P.O. Box)
  • Recipient contact
  • Telephone number
  • Consignee's VAT number or National Trade Register number

The goods

The following information must be printed on the invoices:

  • Precise and complete description of the nature of the goods in English (exception: in French possible for Switzerland, Andorra, Liechtenstein)
  • Mandatory customs nomenclature (see Chambers of Commerce)
  • Quantity + unit value of each product. Each product making up the order must be quantified and valued
  • Value of each product always before tax (also the total amount of the invoice)
  • Origin of the goods in English (place where the goods were manufactured). If the goods are from the European Union, the mention of preferential origin* is required in order to reduce the duties and taxes upon arrival:
    • - In French: "The exporter (customs authorization no.) of the goods covered by this document declares that, unless clearly indicated otherwise, these goods have EU preferential origin: name of country, date, signature, name in capital letters."
    • - In English: "The exporter of the products covered by this document declares that, except where otherwise clearly indicated, these products are of UE preferential origin (Ex: Customs authorization n° 452 TROYES CRD) "
  • Currency used (Euro €, US Dollar $...)
  • Number of packages shipped + their weight (gross and net)
  • Incoterm DAP or DDP (according to the eligible destinations)

Attention, some goods are prohibited:

  • Medicines
  • Chemical products and dangerous materials (aerosols...)
  • Weapons
  • Perishable goods (chocolate, food...)
  • Goods containing alcohol (bottle, perfume...)

Your sales representative is at your disposal for any further information.

Incoterms are used for :

  • All destinations with customs formalities in Europe: Andorra, Bosnia-Herzegovina, Isle of Man, Liechtenstein, Norway, United Kingdom, Serbia, Switzerland and Ukraine.
  • All intercontinental destinations.

DAP (Delivered At Place) incoterm is accepted on all destinations:

  • Freight charges to be paid by the sender
  • Duties and taxes to be paid by the consignee

The DDP incoterm (Delivery Duty Paid) is accepted on certain destinations (list available here):

  • Transport costs to be paid by the sender
  • Duties and taxes to be paid by the sender

For more information, your sales representative is at your disposal.