2 Choose quality packaging

• Use rigid, durable packaging (double or triple-wall corrugated for healthcare products, foodstuffs, and dangerous goods).
• Prohibited: wooden or metal crates.
• Liquids: wrap each container in a sealed plastic bag or film.
• Apply the “FRAGILE” marking and handling orientation if needed (bottles, LQ, etc.).
• Dangerous goods in limited quantities: apply the regulatory pictogram; specific marking for lithium.

👉 See our full guide to dangerous goods

3 Match the packaging size to the contents

The packaging must be in perfect condition and suited to the item’s shape, weight, and nature.

4 Cushion items carefully

• Fill empty spaces to absorb shocks (e.g., polystyrene, bubble wrap).
• Separate items with inserts to avoid friction.
• Double-bag small parts to prevent dispersion.
• Liquids in bottles: separate with dividers.

5 Check the total weight

• Respect the capacity of the packaging used.
• Maximum accepted weight: 30 kg (or 20 kg for DPD Relais & Retour, in France and Europe).
• Indicate the weight on the shipping label.
• Liquids: recommended not to ship more than 6 L per parcel.
• Dangerous goods (limited quantities): maximum 5 kg or 5 L per container (may be lower depending on the product).

6 Seal carefully

Seal with strong adhesive tape and form an H (top and bottom) to secure the flaps.

7 Label clearly on the top

• High-quality printing to guarantee scanning and tracking.
• Stick the label flat, on the top, without covering it with tape; respect handling orientation.
• Legible information: recipient address, your sender address, and the service used (Predict, DPD Medical, DPD Relais, …).
• Remove all previous labels; there must be only one label.

Parcels not accepted

For the safety of our teams and the protection of your goods, these parcels cannot be accepted.