DPD Classic is an ideal choice for classic shipping services for those looking to send to businesses. We guarantee quality, speed and a competitive price. Real-time parcel tracking, parcel insurance and more besides are included in DPD Classic. We also offer a wide range of additional services, which we individually tailor to suit your delivery needs.

DPD Classic services for businesses

Standard parcel delivery and additional services create many opportunities for your business. Choose a reliable partner for shipping to companies.

Benefits

Individual solutions for your business
We successfully deliver 94.14% of parcels on the first attempt;
Next business day delivery in Lithuania, Latvia* and Estonia*;
Delivery of packages and pallets in Lithuania and Europe;
Parcels transported in Lithuania are insured up to €520 per package;
Possibility to evaluate higher value parcels;
Online parcel tracking

* Next business day delivery is not available to all regions of Latvia and Estonia. More here.

Useful additional services

Cash on delivery (COD)

Additional opportunities for your business:

Become more attractive to the market thanks to flexibility of payments;
Accelerate the cash flow;
Trade with customers to whom it is risky to apply deferred payments;
Trade with new customers whose solvency is difficult to verify;
Expand the customer base in the Baltic region.

Useful information

Once a week, all collected COD amounts are transferred to the account specified by you.
We will send a report on the transferred COD amounts, parcel numbers and consignees to an e-mail address specified by you.
The maximum payment amount is up to €3,000 by card and €1,000 in cash.
To order a service, please contact your DPD manager or write to [email protected].

Additional opportunities for your business:

Become more attractive to the market thanks to flexibility of payments;
Accelerate the cash flow;
Trade with customers to whom it is risky to apply deferred payments;
Trade with new customers whose solvency is difficult to verify;
Expand the customer base in the Baltic region.

Useful information

Once a week, all collected COD amounts are transferred to the account specified by you.
We will send a report on the transferred COD amounts, parcel numbers and consignees to an e-mail address specified by you.
The maximum payment amount is up to €3,000 by card and €1,000 in cash.
To order a service, please contact your DPD manager or write to [email protected].

Delivery on Saturday

Service locations when sending from Lithuania

Q: How should I proceed if I want to send a heavy parcel?

To avoid misunderstandings with Recipients, the Sender is responsible for ordering handling service for heavy parcels or informing the Recipient in advance that unloading and carrying the parcel will be the Recipient’s responsibility, i.e., without the courier’s involvement.

Q: When is the recipient responsible for unloading the shipment from the courier’s van and carrying it?

If the handling service is not ordered and: A single parcel weighs more than 25 kg; The parcel’s dimensions exceed 3 m; The shipment consists of more than 25 standard parcels. In such cases, the courier will deliver the shipment to the nearest safe location that is accessible by the vehicle. The courier will place the shipment at the edge of the van’s cargo area, and the recipient must unload the shipment themselves and carry it away. The courier does not assist with unloading or carrying the shipment.

Q: Ar galiu užsakyti siuntos, sunkesnės nei 25 kg, pristatymą be UKD paslaugos?

Taip, bet siunta bus pristatoma tik iki adreso (laiptinės durų, vartelių ar pan.) ir gavėjas turės pats išsikrauti siuntą bei ją nusinešti. Kurjeris nedalyvauja iškraunant ir nešant pakuotes, todėl labai svarbu pirkėją, aiškiai informuoti pirkimo metu. Pirkėjas turės sunkią siuntą išsikrauti ir nusinešti savarankiškai. Tokiu atveju pirkėjas turi suplanuoti iškrovimą ir nunešimą, jeigu reikia pagalbos, nešant siuntą.

Q: Kaip keičiasi UKD paslaugos pristatymo laikas?

Siuntų prstatymas su užsakomaisiais krovos darbais - visose zonose pristatome per 1-3 darbo dienas.

Service locations when sending from Lithuania

Parcel delivery on Saturdays in certain cities in Lithuania and the Baltic States.

In Lithuania. Vilnius, Kaunas, Klaipėda, Šiauliai, Panevėžys, Alytus, Marijampolė, Tauragė, Telšiai, Utena.
In Latvia. Riga.
In Estonia. Tallinn, Tartu, Pärnu (except for parcels sent from Mažeikiai, Plungė, Telšiai, Tauragė city areas).

Marking and packaging

The parcel must be marked with a special identification strip for the “Delivery on Saturday” service. If you have a “Delivery on Saturday” parcel, a DPD courier will provide you with the identification strip. Information about delivery on a Saturday is also displayed on the parcel sticker.

Consignors who do not have parcel stickers and have not marked their parcel with a special tape must inform the courier that it is a parcel for delivery on Saturday.

Marking and packaging

Consignors who do not have parcel stickers and have not marked their parcel with a special tape must inform the courier that it is a parcel for delivery on Saturday.

Parcel delivery from abroad (Collection Request)

Order a delivery from abroad

Order a delivery from abroad

Collection Request is the collection of a parcel from another country at the request of the consignee, importation into Lithuania and delivery to the consignee. The parcel delivery service is ordered and paid for by the consignee.

You can order a parcel delivery from the following countries: Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Poland, Luxembourg, Netherlands, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Collection request could be placed through the parcel labeling system esiunta.lt.

Atsivežti siuntą

Return of Documents (ROD)

Return of Documents (ROD) – returning to the consignor the document attached to the parcel with the consignee's signature. The document is returned if the consignee gives it to the courier at the time of delivery. For example, you send a service contract, the consignee signs it in two copies and returns one copy to the courier.

The service is available in the Baltic States.

The copy of the invoice to be returned by the consignee must be marked as follows: “Sign this copy of the invoice and return it to the courier who delivered the goods”. If you wish to order the Return of Documents service, the DPD courier will give you the service sticker.

DPD 10:00 and DPD 12:00

Service locations

DPD 10:00 service is provided in the following cities:

Lithuania: Zone 1 (Lithuanian county centres): Vilnius, Kaunas, Klaipėda, Šiauliai, Panevėžys, Utena, Telšiai, Tauragė, Alytus, Marijampolė;
Latvia: Riga, Daugavpils, Liepaja, Jelgava, Talsi, Saldus, Ventspils, Jekabpils, Rezekne, Valmiera, Gulbene, Cesis. For parcels collected from all over Lithuania, except for: areas served by Mažeikiai, Plungė, Telšiai, Tauragė terminals.
Estonia: Tallinn, Tartu, Pärnu, Rakvere, Viljandi, Jõhvi. Only for parcels sent from: Vilnius, Kaunas, Klaipėda, Šiauliai and Panevėžys.

DPD 12:00 service is provided in the following cities:

Lithuania: Lithuanian county and district centres: Vilnius, Kaunas, Klaipėda, Šiauliai, Panevėžys, Utena, Telšiai, Tauragė, Alytus, Marijampolė, Anykščiai, Birštonas, Biržai, Druskininkai, Elektrėnai, Gargždai, Ignalina, Jonava, Joniškis, Jurbarkas, Kaišiadorys, Kelmė, Kėdainiai, Kretinga, Kupiškis, Lazdijai, Mažeikiai, Molėtai, Naujoji Akmenė, Pakruojis, Palanga, Pasvalys, Plungė, Prienai, Radviliškis, Raseiniai, Rokiškis, Skuodas, Šakiai, Šalčininkai, Šilalė, Šilutė, Širvintos, Švenčionys, Trakai, Ukmergė, Varėna, Vilkaviškis, Visaginas, Zarasai;
Latvia: Riga, Daugavpils, Liepaja, Jelgava, Talsi, Saldus, Ventspils, Jekabpils, Rezekne, Valmiera, Gulbene, Cesis. For parcels collected from all over Lithuania, except for: areas served by Mažeikiai, Plungė, Telšiai, Tauragė terminals.
Estonia: Tallinn, Narva linn, Kohtla-Järve, Kohtla-Järve, Sillamäe, Jõhvi, Jõhvi, Rakvere, Rakvere vald, Tapa, Põltsamaa, Jõgeva, Tartu, Elva, Ülenurme, Tõrvandi, Põlva, Võru, Karksi / Karksi-Nuia, Viljandi, Türi, Paide, Viimsi, Harju mk (Maardu), Harju mk (Iru), Harju mk (Rae v) ,Harju mk (Rae v), Harju mk (Kiili), Harju mk (Saku), Harju mk (Laagri), Harju mk (Tänassilma), Saue, Keila, Märjamaa, Rapla, Pärnu, Haapsalu, Kärdla, Kuressaare. Only for parcels sent from: Vilnius, Kaunas, Klaipėda, Šiauliai and Panevėžys.

Marking and packaging

The parcel must be marked with a special identification strip for the “Express” service. If you have a parcel with DPD 10 or DPD 12 service, a DPD courier will provide you with the identification strip. Information about special delivery time. It is also displayed on the parcel label.

Consignors who do not have parcel stickers and have not marked their parcel with a special tape must inform the courier that it is a parcel with Express delivery.

Marking and packaging

Consignors who do not have parcel stickers and have not marked their parcel with a special tape must inform the courier that it is a parcel with Express delivery.


	DPD 10:00 Next day delivery by 10:00	DPD 12:00 Next day delivery by 12:00
Countries	Lithuania, Latvia, Estonia*	Lithuania, Latvia, Estonia*
Parcels up to 31.5 kg	Each individual parcel weighs up to 25 kg	Parcels up to 25 kg and pallets up to 740 kg
Parcel tracking online
Insurance of up to €520 per parcel
Additional services
Online POD
Consignment evaluation
Return of documents
Cash on delivery (C.O.D.)	Only in Latvia	Only in Lithuania and Latvia
Delivery on Saturday	Only in Lithuania	Only in Lithuania

DPD 10:00

Next day delivery

by 10:00

Countries	Lithuania, Latvia, Estonia*

Parcels up to 31.5 kg	Each individual parcel weighs up to 25 kg

Parcel tracking online

Insurance of up to €520 per parcel

Additional services

Online POD

Consignment evaluation

Return of documents

Cash on delivery (C.O.D.)	Only in Latvia

Delivery on Saturday	Only in Lithuania

DPD 12:00

Next day delivery

by 12:00

Countries	Lithuania, Latvia, Estonia*

Parcels up to 31.5 kg	Parcels up to 25 kg and pallets up to 740 kg

Parcel tracking online

Insurance of up to €520 per parcel

Additional services

Online POD

Consignment evaluation

Return of documents

Cash on delivery (C.O.D.)	Only in Lithuania and Latvia

Delivery on Saturday	Only in Lithuania

Ordered loading/unloading service

Ordered Unloading Service (UKD) ensures professional and reliable unloading of heavy shipments, including carrying the parcel from the courier’s vehicle directly to the delivery address — right to the door.

Your shipment is handled by a team of couriers and/or supported with specialized handling equipment, ensuring safe and efficient delivery.
The recipient does not need to be involved in the unloading or carrying process.

We recommend ordering this service when:

A single parcel weighs between 25–100 kg;
The parcel is bulky (up to 50 kg) and requires more than one courier for safe handling;
The shipment consists of multiple lighter parcels (up to 25 kg each), but the total shipment weight exceeds 25 kg and delivery to the door is required.

We recommend ordering this service when:

A single parcel weighs between 25–100 kg;
The parcel is bulky (up to 50 kg) and requires more than one courier for safe handling;
The shipment consists of multiple lighter parcels (up to 25 kg each), but the total shipment weight exceeds 25 kg and delivery to the door is required.

Delivery to the address

Delivery to the address means the courier arrives at the nearest safe and accessible point (e.g. building entrance or gate).
The courier positions the shipment at the edge of the vehicle, and the recipient is responsible for unloading and carrying the parcel.

Delivery to the address

When are shipments delivered to the address, and when to the door?

Who is responsible for unloading and carrying the shipment?

Geography, time frames and labeling

Shipments are delivered across Lithuania within 1–3 business days after collection from the sender.

Delivery takes place on business days at a pre-arranged time with the recipient, no later than 18:00.
If evening delivery after 18:00 is required, this can be arranged individually.

The service is available Monday to Friday only.

The shipment must be clearly marked with a dedicated “Ordered Unloading Service (UKD)” label or tape.
If your shipment includes this service, the courier will provide the required identification tape.

Filter

Keičiasi pakuotės svoris. Ką dar turėčiau žinoti apie krovos darbus ir UKD?

How should I proceed if I want to send a heavy parcel?

When is the recipient responsible for unloading the shipment from the courier’s van and carrying it?

Ar galiu užsakyti siuntos, sunkesnės nei 25 kg, pristatymą be UKD paslaugos?

Kaip keičiasi UKD paslaugos pristatymo laikas?

How do I view a parcel delivery confirmation?

How do I view a parcel delivery confirmation?

Enter the parcel number in the parcel tracking field on www.dpd.lt
The interface provides the path of the entered parcel;
You can find the POD document by clicking on the link that says “Show parcel delivery confirmation”;
In the window that opens, enter the login details assigned to your company;
Click “Show POD”;
The interface provides a document confirming the delivery of the parcel.

Consignment evaluation

When sending valuable parcels, customers (consignors) may evaluate the parcels in accordance with the established procedure by declaring the value of the sent goods (items) in euros and additionally paying the consignment assessment fee.

According to the Postal Law of the Republic of Lithuania, an evaluated postal item is a postal item that is refunded to the consignor in the event of damage or loss (the value indicated by consignor).

If evaluated postal items are lost or damaged as a result of the actions of DPD, the items (goods) are missing or the items (goods) are damaged, DPD shall refund:

for a lost evaluated postal item – an amount equal to the sending costs and the evaluation amount;
for a part of the lost or damaged items (goods) in the evaluated postal item with the item (goods) invoice, description – an amount equal to the shipping costs and the value of the lost or damaged item (goods) indicated in the description of the items (goods), but no higher than the entire evaluated postal item.

If evaluated postal items are lost or damaged as a result of the actions of DPD, the items (goods) are missing or the items (goods) are damaged, DPD shall refund:

for a lost evaluated postal item – an amount equal to the sending costs and the evaluation amount;
for a part of the lost or damaged items (goods) in the evaluated postal item with the item (goods) invoice, description – an amount equal to the shipping costs and the value of the lost or damaged item (goods) indicated in the description of the items (goods), but no higher than the entire evaluated postal item.

Terms of service

Terms of service

The parcel evaluation service is provided only to customers who have signed a contract;
The value of parcels can be declared for all parcels delivered in Lithuania, Latvia and Estonia;
The maximum declared value of one parcel is €30 000;
If you evaluate a parcel when ordering a pick-up service and you order more than one package to be picked up at the same address at the same time, the value of the parcel will be calculated for all ordered packages and divided equally for each. For example, if you order three packages at one address and specify the value of the parcel at €2400, one package is considered to be valued at €800.
When declaring the value of parcels, two types of goods are distinguished:
- electronic goods: mobile phones, electronic equipment (printers, modems, household appliances, etc.), computers, equipment (machine tools, etc.);
- other goods, except for goods (items) specified in the DPD parcel delivery rules as prohibited.
The tax rate for an evaluated consignment is 0.29 % from the declared value of the consignment, but no less than €2.90.

Standard liability

DPD is liable for damage caused to the customer due to lost/damaged registered postal items:

For international items in accordance with the Universal Postal Convention, Postal Correspondence and Postal Parcel Regulations;
For loss, partial loss or damage of registered items transported in the territory of the Republic of Lithuania – to cover the value of lost or missing goods and items, but no more than €520 per package of a parcel.

Standard liability

DPD is liable for damage caused to the customer due to lost/damaged registered postal items:

For international items in accordance with the Universal Postal Convention, Postal Correspondence and Postal Parcel Regulations;
For loss, partial loss or damage of registered items transported in the territory of the Republic of Lithuania – to cover the value of lost or missing goods and items, but no more than €520 per package of a parcel.

For consignors 
For those who pick up the parcel

Fill in the parcel value declaration. Please download the declaration form below. Any other way of declaring or an incompletely filled in form will be considered invalid!
Before handing the parcel in to the courier, e-mail the parcel value declaration to [email protected]. In the subject line of the e-mail, please specify: Evaluated parcel ID: XXXX (replace the XXXX with your ID code).
At the end of the month, we will produce an additional invoice for you for your declared parcels for the whole month.

Fill in the order form for the parcels you want delivered. You do not need to fill in the parcel value declaration separately as all the required information is in the order form.
In the order form for delivered parcels, tick the box “I want to evaluate the parcel” and in the fields that appear, enter the value of the parcel and indicate whether any electronic goods will be shipped.
At the end of the month, we will produce an additional invoice for you for your declared parcels for the whole month.

Collection Request form

Parcel content exchange (SWAP)

SWAP is a service that allows the consignor and the consignee to easily exchange the content of the delivered parcel or the parcel itself in Lithuania. The delivered item is left with your customer, and the item taken from the customer is returned to you.

Benefits for your business:

Quickly and easily replace damaged or unsuitable items (e.g. electronics, clothing, footwear) for your customers;
Your customers will be able to use your goods continuously and without interruption;
One call is sufficient to send and retrieve parcels – thus saving you and your customer time;
Faster service for your customers;
Parcel control.

Content exchange
The consignee removes an item from the parcel delivered by the courier. Then they put another item into the same box and return it to the courier.

Parcel exchange
The consignee collects the delivered box and gives another box to the courier.

An empty box sent, a full box returned
The consignee places an item into the empty box delivered to them by the courier and returns the filled box to the courier.

A full box sent, an empty box returned
The consignee removes an item from the box delivered to them by the courier and returns the empty box to the courier.

Reliable shipment delivery to companies – DPD Classic

Reliable shipment delivery to companies – DPD Classic

DPD Classic services for businesses

Benefits

Useful additional services

Cash on delivery (COD)

Delivery on Saturday

Service locations when sending from Lithuania

Service locations when sending from Lithuania

Marking and packaging

Marking and packaging

Parcel delivery from abroad (Collection Request)

Order a delivery from abroad

Order a delivery from abroad

Return of Documents (ROD)

DPD 10:00 and DPD 12:00

Service locations

Service locations

Marking and packaging