We present a new tool for consignees – self-service portal manosiunta.lt. From now on, consignees will be able to change parcel delivery time and address fast and easy. Also, consignees will be able to redirect parcels to “DPD Pickup” parcelshops and Lockers or just watch courier approaching.
To login to the portal manosiunta.lt and use it is easy and convenient.
- On the day of delivery, consignee will receive SMS or email notification.
- Notification receiver will be able to get directly to manosiunta.lt portal by clicking the link.
- Consignees who are not able to access via link can easily login to the portal by typing manosiunta.lt in the browser and entering an access code and a password.
Once logged in to the portal, consignee will be able to see this information:
- Map, showing courier’s location;
- Number of courier’s stops left before the delivery;
- Estimated delivery time;
- Delivery address;
- Possible options (change address/date);
- Sender’s information;
- Change history;
- Link to parcel tracking.
For your convenience – portal is accessible via smartphones and tablets as well! Start using manosiunta.lt now!
The income of the parcel delivery company “DPD Lietuva” in 2016 was 23,7 million euros and compared to the year 2015, it increased by 15 %. This year it’s planned to increase it by tenth.
Over the past year company delivered 5 million parcels – 0.6 million more than in 2015.
Robertas Vilkaitis, CEO of “DPD Lietuva”, says that the main factors of the last year’s income growth were increased inside consumption and export – “DPD Lietuva” helps to find foreign markets for more and more companies.
“Growing electronic businesses, traditional business strengthening boosted our income as well. Also the segment of private clients contributed to the rapidly increased number of parcels sent via Lockers and “DPD Pickup” parcelshops and willingly, will increase further”, - he said.
According to the CEO, “DPD Lietuva” pays more and more attention to the private clients, so the largest investments of the company in 2016 were dedicated to the development and modernization of “DPD Pickup” parcelshops and Lockers network. For the infrastructure of network and software, in 2015 company invested 0.5 million euros.
“DPD Lietuva” controls a combined network, which consists of parcelshops and 14 self-service lockers. Through them, people can not only receive, but also send parcels to all European countries.
The most popular – Germany
According to Mr. Vilkaitis, in the year of 2016, the stream of the sent/received domestic and international parcels has increased. Mostly increased the number of parcels, which “DPD Lietuva” exported over the range of Baltic states.
The most popular foreign direction in 2016 was Germany – the number of delivered parcels there increased almost twice, up to 114.000. Second by the popularity in 2016 was Great Britain, which 55.000 parcels were delivered – over the year, their stream increased 5 times.
To the Netherlands – third country by popularity – the number of over the year delivered parcels jumped by tenfold, to 23.000.
The growth in 2016 was fixated by all the DPD group. Last year, the income of the group increased by 8.7%, up to 6,2 billion euros.
DPD group delivered 1.1 billion parcels, more than 4million parcels per day. The number of deliveries increased by 12.2%.
Currently, DPD group is the second largest parcel delivery company in Europe. It has more than 60.000 employees and 30.000 delivery vans.
Plans for the year 2017
This year “DPD Lietuva” is planning to increase the income by 10%
“We are planning to maintain the increasing growth of the income, to present various solutions that are oriented to e-commerce segment and to expand self-service lockers network”, - lists Mr. Vilkaitis.
According to him, it is not decided yet, how many new lockers will be set up.
“However, there will be set up no less than 20 new Lockers in the Baltic states this year”, - says the CEO.
“DPD Lietuva” in the year 2017 is planning to invest 1.1 million euros.
You can find the latest information regarding DPD delivery schedule in March here.
After interviewing the online buyers from 21 European countries, it turned out that online shopping via smartphones is getting popular very rapidly. More and more people are shopping at foreign online shops, so delivery flexibility and return simplicity could become main factors for attracting new customers.
According to the number of returned goods – Lithuania is first in Europe.
Even though the number of online buyers and their activity in Lithuania are still chasing the average numbers of Europe, Lithuanian buyers now differs from others by the number of return items – every fourth interviewed buyer returned an item to the seller recently.
“Comparing to the neighbor countries in the Baltics, Lithuanian e-buyers spends on average more money on household and kitchen appliances and a little less than neighbors – to the electronics, sound and video devices”, - comments “DPD Lietuva” sales and marketing director for Baltic states Gabrielius Bilevičius.
Europeans want to make online shopping to fit their lifestyle
Even though most Europeans are shopping online using desktop or laptop computers, yet the number of people, who is shopping online using smartphone is increasing. However, the growth of this group is getting stopped because not all e-shops are adjusted to browsing using smartphones.
By looking to the variety of methods of payments, it is seen, that in the West Europe digital wallets like “Paypal” are still more popular (42%) than credit cards (35%). Even so, in Hungary, Romania, Slovakia, Slovenia payment after delivery remains as the most popular payment – this shows, that online buyers there does not trust the electronic businesses yet.
Europeans do prefer home delivery. Even 84% of the respondents chose this option. However, research results are showing that, respondents would also gladly choose the alternative places like parcelshops or post offices. Several ways to receive a parcel allows buyers to make shopping online fit to their lifestyle.
For the same reason, delivery flexibility plays more and more important role – most of the respondents said, that the possibility to receive an item the next day or to follow their parcels on a live map, possibility to change delivery time motivates them to choose an item from the e-shop, which offers this delivery service. E-shoppers also appreciate delivery time slot, sent by the courier companies as SMS, so punctuality of delivery stays important.
The battle for the regular e-shoppers will be fiercer
In Europe, the most part of online purchases (even 85%) are made by regular shoppers, this means that, it is vital for electronic businesses to maintain this group. Reliability and delivery flexibility will be one of the most important factors, that will encourage people, who are shopping rarely, to do it more frequently.
The research revealed, that internet permeability does not correlate with regular number of online purchases, for example, in the Netherlands 94% of the habitant has the internet connection and 44 % of them, are shopping online not less than one time per month, in Italy, this rate is 52%, though only 66 % has the internet connection.
In Europe, clothes, books, electronics, beauty and health items are the most purchasable items online. Great Britain differs from others in one thing, here is the largest percent of food ordering online. In Germany, on the other hand, more frequently than in the other countries, pharmaceuticals are the most popular items to buy online.
The research was made by ‘Kantar TNS” by “DPD Lietuva” request. In 2016, from September to October, there were 23,450 people questioned in 21 Europe countries, and the number of questioned people in Lithuania was 802. In the time of research, it was aimed to find out the habits of e-shoppers.
“CV-Online” an internet company of personnel search and selection, organized the elections, called “Top employer 2016” and “DPD Lietuva” is in it! In Transport / Logistics nomination, “DPD Lietuva” made it to the top five!
The employees of the firms and the people who are currently looking for a job, rate the best employers online from 2010, every year. To get the name of “Top employer 2016” pretended 400 firms. Top employers are elected in five categories according to the area of activity – Commerce, Finance, IT, Industry and Transport.
“Ability to constantly improve, to search for the best solutions and to do it professionally – “DPD Lietuva” qualities, that we cherish from the very beginning of the company. We are happy, that we have employees, who are sincerely dedicated to their company and working with love. Because of them, we can provide the exclusive quality services, that are rated very well by our clients”, - says Danguolė Bičkūnienė “DPD Lietuva” personnel manager.
Would you like to become a part of a friendly and competitive team? We invite you to check our offered positions here.
You can find the latest information regarding DPD delivery schedule in February here.