Service alert

Always up to date.

Service alert

Always up to date.

Circumstances which might influence the delivery of national and international shipments.


29.12 – Please note we have introduced a freeze period on 30 and 31 December due to the transition to Brexit which requires you to add digital customs data to your labels. UK bound parcels shipped on 30 and 31 December will be returned to you at your cost. It is really important that you undertake the required Brexit preparations to be able to resume shipping to the UK on 01.01.2021.

07.12 – Collection Request service UK suspended as of 21/12/20 due to Brexit

Peak period 2020

21.12 – there are delays at the Eurotunnel which have an impact on parcels from and to the UK and IE.

End of year planning

Leadtimes and bank holidays in Europe

Changes in Belux

Changes for international shipments

Changes for receivers

Frequently asked questions

Perfectly prepared for Autumn peak and Christmas business

We've put together the most important tips for you