Incepand cu luna Ianuarie 2020 vor intra ȋn vigoare modificări legislative ANCOM privind serviciile poștale, valabile pentru toate companiile de curierat din România.

Astfel, in cadrul <Ordonanței nr. 27/2019 pentru modificarea și completarea Ordonanței de urgență a Guvernului nr. 13/2013 privind serviciile poștale>, se mentioneaza modificarea greutatii maxime per colet de la 50 kg la 31.5 kg pentru toate trimiterile, naţionale şi internaţionale.

Vom oferi ȋn continuare clientilor nostri posibilitatea de a expedia colete cu greutate mai mare de 31.5 kg folosind serviciul DPD Pallet One. Pentru detalii privind tarifele serviciului Pallet One, clientii vor accesa DPD calculator online.  

Ȋncepând cu 01.01.2020, modificarile aferente Ordonanţei nr. 27/2019 vor fi cuprinse ȋn  “ Condiţiile Generale DPD“,  ȋn   “Mecanismul de soluţionare reclamaţii “ şi in „Oferta comercială DPD”. Toate aceste documente pot fi descărcate accesând site-ul DPD.

Pentru detalii suplimentare, nu ezitati sa ne contactati.

Mastercard and DPD have launched a partnership designed to encourage direct card payments upon delivery for goods purchased online, and to increase financial inclusion.
The solution, initially launched in 2016, aims to become a fast and secure payment alternative, both for the consumer and for the courier, who has to carry large amounts of money during working hours in order to eliminate a factor. of risk.
"It happens to each one of us that, when the courier arrives at the address, we do not have cash with us to pay the parcel, and, most of the time, the road to the nearest ATM is a waste of time for us, as well as for the courier, who has to wait.
 
In this sense, the option of payment with the direct card on delivery is more than welcome, especially due to the security and ease with which the payment can be made in this way, "said Cosmin Vladimirescu, Country Manager Mastercard Romania.
 
"Payment by direct card at delivery is a significant benefit for both our couriers and recipients. A DPD courier makes daily deliveries, on average, 60 deliveries, and can have a considerable amount on it, subject to risks that we would like to remove them.
 
We also understand that our recipients need flexibility and solutions at hand, which does not require additional worries and off-site travel, in order to pay for the delivery. Partnering with Mastercard helps us to facilitate the efforts of all parties involved, and the delivery is made quickly, safely, without headaches, "said Karla Codrea, CEO DPD Romania.
 
The mPOS service is already provided by DPD and can be used for any type of delivery, both for the payment of the refund amount and for the payment of the transport of the parcel.
 
In addition, the card payment option through this service solves a number of frequent shortcomings of both couriers and customers alike, such as those associated with handling and managing cash on delivery.
 
The service is addressed to both companies and consumers, and currently over 600 mPOS devices owned by DPD couriers are available.

Compania de curierat expres şi coletărie DPD România a lansat Express Regional, un serviciu de livrare rapidă de plicuri şi colete door to door spre  Bulgaria, Ungaria şi Grecia.

Prin DPD Express Regional, timpul de livrare va fi: 24-48h pentru Bulgaria, 48h pentru Ungaria şi 48-72h pentru Grecia.

Până în februarie 2018, serviciile pentru Bulgaria şi Ungaria au existat separat, urmând ca de luna aceasta, alături de Grecia, să funcţioneze în cadrul serviciului DPD Express Regional. Preţurile expedierilor către cele trei ţări sunt apropiate de cele de pe piaţa locală. De exemplu, pentru Grecia, tarifele pornesc de la 23 de lei (fără TVA).

„Creşterea numărului de clienţi care aleg să se adreseze partenerilor din aceste ţări, ne-a determinat să le oferim un nou serviciu de livrare rapidă, cu o acoperire 100% naţională la tarife avantajoase,” a declarat Lucian Aldescu, CEO DPD România.

Serviciul DPD Express Regional include două încercări de livrare, track&trace online pe www.dpd.com/ro, dovada livrării diponibilă online, o limită de răspundere colet de până la zece ori valoarea transportului şi o cerere preluare terţi internaţional. Greutatea maximă admisă/colet este 30 kg, iar lungimea maximă admisă/colet este 175 cm.

 „Apartenenţa la un grup internaţional puternic, precum şi expertiza pe care o avem la nivel regional şi internaţional, susţinută de reţeaua rutieră DPD, ne ajută să fim flexibili şi să răspundem provocărilor pieţei, prin produse care să vină în întâmpinarea nevoilor clienţilor noştri”, adaugă Lucian Aldescu.

DPD România este parte a DPDgroup, lider european în curieratul rutier. Cu o echipă de peste 1,200 de angajaţi şi francizori şi având acces la o reţea europeană de 16.000 de sedii Pickup, DPD România livrează anual peste 10 milioane de colete.

Dear Clients,

With this letter, we want to let you know the new date that together will start using the new IT DPD application.

This day is Friday, 3 November 2017.

Our goals for this very important event are:

- Switching to the new system in safety and security

- Keeping your data for recipients from the old system

- Keeping the quality of service

On 3 November 2017, all your shipments will be retrieved based on the new shipping documents issued by the new software. Until this date, as mentioned above, we will provide you with all the necessary details to issue shipping documents from myDPD, API, selfprinting and Magento, PrestaShop, Open Cart, and WorldPress platforms.

Thank you for your understanding and support.

For any additional information please contact us at: 0318249099 or by email: [email protected]

Dear customers,

By this letter, we want to communicate about the changes that the new software brings to your applications that you use to send envelopes and parcels through DPD.

The current ways to emit DPD transport documents are:

1. Handwriting of transport documents called Maxilabel
2. Release transport documents from the DPD web applications: Weblabel and DPDonline
3. Release transport documents using API integration (webservice)
4. Release of transport documents from own application (Self-printing from WMS)
5. Magento, Prestashop, Opencart, Wordpress platforms

We must keep in mind the following guidelines for issuing shipping documents in the new software version:

Maxilabel

After the software implementation, all AWBs or Maxilabel transport documents in your possession that you manually fill will no longer be valid.

The first option is to use the MyDPD online application.

In the previous week of migration to the new software, you will receive an information email containing: the link and access data in the MyDPD online application, the user manual and a tutorial.

All data for your orders will be recorded in this application.

If you can not print the labels / transport documents (AWBs), they will be printed by the DPD courier when picking up parcels.

The MyDPD application will provide the following benefits:

• You can call a courier directly from application
• Memorize all details for the recipients you are using
• Calculates instantly the cost of the service
• Reporting module
• Fast Track & Trace

The second option is calling Customer Service DPD.

If you choose not to use the MyDPD application, you will send your shipping details by phone at +40318249090 or by e-mail at [email protected] Your orders will be registered in the DPD system and you will immediately receive the shipping document number for each order. When picking up parcels, the labels / transport documents will be printed by the DPD courier.

Weblabel and DPDonline

All customers who use today Weblabel and DPDonline, after the software implementation, will have the new MyDPD application for transport documents.

In the week before migration to the new software, you will receive an email that will contain: the link and access data in the MyDPD online application, the user manual, and a tutorial.

After migration, the transport documents issued in the Weblabel and DPDonline applications will no longer be usable in the new tracking and routing system.

API Integration

All clients who today use API integration with DPD will continue to use this integration with the following changes:

• reconfigure URL to access the new application
• new link setting for track & trace (tracking expedition)

Self printing

All customers who use Self printing today will continue to use the same platforms with the following changes:

• change range of transport numbers (we will allocate other ranges)
• use of a new FTP, for sending recipient details

Ecommerce Platforms

All customers who are using the platforms mentioned above will continue to use the previously developed plugins.

In the next period of time, until go-live, we will keep you up to date with this project evolution through electronic messages. For any additional information, please contact us at +40318249099 or email [email protected]

DPDgroup a castigat premiul "Service Provider of the Year", titlul de Prestator de Servicii al anului 2015,  in cadrul evenimentului Postal Technology International Awards 2015.

Anul acesta, DPDgroup a castigat multe premii, investind in capacitatile sale si dezvoltandu-si reteaua de sedii Pickup. Christian Emery, chief operating officer al DPDgroup Europa, a prezentat cele mai importante realizari din ultimii ani: "Obiectivul nostru major este dezvoltarea serviciilor cu valoare adaugata pentru a putea oferi flexibilitate tuturor clientilor, in special consumatorilor online. Cu aceste ganduri, am lansat serviciile noastre specifice, Predict si Pickup, si vom continua sa le dezvoltam pe fiecare." 

Puteti citi mai multe detalii accesand linkul urmator: http://www.postaltechnologyinternational.com/awards_service_2015.php