Commence a worthwhile apprenticeship with DPD

Our apprentices of today are our qualified specialists of tomorrow.

Commence a worthwhile apprenticeship with DPD

Our apprentices of today are our qualified specialists of tomorrow.

Are you interested in an apprenticeship with DPD? With us you have the opportunity for personal development and professional fulfilment. We promote the personal strengths and interests of young adults. This gives them the chance to integrate them into your everyday work. For DPD apprenticeships are a valuable investment in the future. Our apprentices of today are our qualified specialists of tomorrow.

 

"Boldly climbing mountains of cartons"

Together we will put together your training package.

Become part of the international DPD network!

As a company which is responsible for transporting 4 million parcels a day in a seamless worldwide network, DPD is a leading international parcel service provider. Experience DPD as one of the leading international providers of business and private parcel services.

Get to know an exciting, booming industry!

How does DPD ensure that a parcel is picked up from the shipper one day and reaches the consignee the very next day? How can over 43.8 million parcels be transported in Austria every year? What exactly does a City Hub do? What happens at a Pickup parcel shop? These and many other questions will be answered during your apprenticeship!

Combine an apprenticeship and a higher education entrance certificate

You want more? Then expand your educational qualifications and prepare for the university entrance qualification during your apprenticeship at DPD!

Play in one of our successful teams!

Apprentices already make a valuable and value-creating contribution during their training at DPD, and learning is most effective directly in the workplace anyway. Here you can set yourself challenging tasks, try out new things and exchange ideas with your instructor. In our teams everyone in the team takes responsibility for their own area, including the apprentices.

Stay on the ball and train yourself in our internal specialist and personality seminars!

In order to be well equipped for the future DPD needs inquisitive, open-minded people who have the courage to roll up their sleeves and drive things forward. That's why DPD is constantly investing in your training and development!

Take the chance for an internship abroad with us!

Are you interested in other countries and cultures? Get to know new working areas and methods during an internship abroad and at the same time expand your personal, language and intercultural skills!

Look forward to our Apprentice Camp!

Every year the popular Apprentice Camp takes place for apprentices in the last year of their training. The diverse programme ranges from a variety of outdoor activities and shared workshops to discussion forums with invited guests and entertaining programme items such as the duel between the apprentices and their instructors.

Benefit from above-average bonuses for above-average exam performance!

Inquisitive and motivated employees contribute significantly to the success of our company. That's why we also reward exceptional performance with exceptional bonuses.

Are you interested in an apprenticeship with DPD? Then come to our company for a trial apprenticeship! As a pupil you can pay us a trial visit during school hours under the supervision of your teacher or on your own by individual arrangement (during or outside school hours). Just send an email to [email protected]!

Work experience days as a school event

The work experience days are organised by your school and serve to supplement the curriculum. The work experience days take place during school hours on up to a maximum of 5 days per school year. The work experience days are open to students in the 8th, 9th and 10th grade.

Individual vocational orientation during school hours

This is intended for pupils of the 4th grade of the secondary school/new secondary school and commercial school, the 8th and 9th grade of the special school and the polytechnic school. Your class teacher may grant you permission to be absent from class on up to 5 days per school year for the purpose of individual career orientation. In this case, the responsible parent/guardian or the company itself must appoint a suitable supervisor for the trial apprenticeship.

Individual career orientation outside of school hours

For all pupils from the 8th grade onwards, it is possible to obtain individual work experience during the holidays or after daily classes. You can complete a trial apprenticeship outside of class time (during holidays) in our company for a maximum of 15 days per year. This requires the consent of your parent or guardian and a confirmation from the supervisor in the company.

1. Submitting your application documents

Send your complete application documents (covering letter and CV with photo) as a PDF file to the email address given in the job advertisement. You will then receive an email notification from us that we have received your documents and that the assessment will take a while.

2. Invitation to the apprenticeship test and job interview

If your documents are satisfactory, you will be contacted by telephone within 2 weeks and invited for an interview. However, before the interview takes place, you must take the written apprenticeship test. Allow about 60 minutes for the test and about 30 minutes for the subsequent interview.

3. Trial sessions in the company

If you did well at the interview and the test result was above average compared to other applicants, you will be invited to try out our company. This usually happens at the latest 2 weeks after your interview. On the try-out day you will get to know the special features of our core business and experience the parcel service in action! At the same time the try-out allows you to get to know possible future colleagues and to carry out a few simple tasks yourself.

4. Starting your apprenticeship with DPD

If we have the feeling that you will feel at home in our company and that you would fit in well with us, we will confirm your acceptance for an apprenticeship at DPD. This usually starts in autumn of the same year.

Your application documents

  • Think carefully about why the apprenticeship you are aiming for is right for you, what skills are needed for this apprenticeship and which of them you can contribute. Where have you already been able to use them? What situations come to your mind? Explain all of this in your covering letter, so that you are guaranteed to stand out from other applicants!

  • Explain all of this in your covering letter, so that you are guaranteed to stand out from other applicants! Make sure your CV is in a clear, well-structured form. The clearer you make it, the more pleasant it is for the recipient to read and makes a corresponding impression.

  • If you send your application documents by email, make sure to address them directly and include polite closing words in the body of your email.

  • Submit your application documents in PDF format. This prevents the lines from being displaced by the recipient, the formatting is retained and the risk of sending viruses is kept very low.

Before the interview

  • Check the way to us in good time, so that you are sure to be on time on the day of the job interview. Take into account a time buffer of at least 20 minutes so that you can arrive on time for your appointment in spite of possible delays.

  • Do you have clothes that you definitely want to wear for the interview? Make sure that they are clean and ready so that you can look forward to the appointment in a relaxed manner. Make sure that you have a well-groomed appearance and you will make a good first impression and a positive start to the interview.

During the interview

  • During the conversation, try to come out of your shell a little and tell us a lot about yourself. You have been invited to the interview, so your documents were impressive. Be proud of this and make a self-confident impression!

  • Find out in detail about our company and think about a few reasons why you would like to work for DPD. A question aimed at your knowledge of the company will certainly come up during the interview.

  • Think in advance about a few questions which you could ask the company (for example: working hours, further training opportunities, team size etc.), so that you can signal particular interest.

A worthwhile apprenticeship

An apprenticeship with DPD is like: "Fearlessly trawling through the maze of files."

Vanessa, aspiring office clerk.

Here you can download all the necessary information on the subject.

For all those who are curious to explore the infinite vastness of the server landscape!

We support you in learning the things that are important for your apprenticeship. As an aspiring IT systems technician at DPD you will spend time in various departments such as IT Network Technology, Research & Development, IT Customer Service or Customer Service. The rotation through different departments will give you the necessary insights. At the same time you can immediately put the theoretical input from vocational school into practice.

The parcel service industry is both exciting and versatile. In order to gain a good insight into the day-to-day business, you will also be on the road during your apprenticeship and ride along with one of our drivers. Here you will learn our services from the ground up.

Working as an IT systems technician

IT systems technician - training contents

 

During your training period at DPD you will learn, among other things, about:

  • designing and planning data storage systems
  • installing, configuring and administering operating systems
  • planning and setting up network installations
  • analysing, limiting and eliminating errors and faults
  • creating documentation on IT installations and server landscapes
  • processing user requests via the helpdesk
  • testing programmes according to the content and economic requirements
  • installing, configuring and testing our internal data processing programmes
  • analysing customer requirements and developing appropriate solution proposals
  • writing user manuals as well as information, advice and training of customers
  • checking, inventorying and replenishing stocks
  • structuring and organising tasks
  • and much more besides

Questions about the work? Our apprentice provides information!

 

What are the biggest challenges in this work?

The implementation of IT-related user problems in business support solutions.

What do you like most about the work?

That the work doesn't become monotonous, and that every day brings something new or different.

What abilities do you think you need to have for this job?

You should definitely be interested in IT and show initiative.

 

What does a typical day in this job look like?

There is no typical day. Every day offers something different.

Questions about an apprenticeship at DPD? Our apprentice provides information!

 

What do you like most about your apprenticeship?

DPD is an interesting business and you get to know the various branches in the different federal states.

How would you describe the relationship with your instructor?

A very good relationship. My instructor is always helpful, teaches us new know-how and we can always have a good laugh together.

What would you like to do after your apprenticeship?

I don't know yet. I' m keeping my future open, but I could imagine staying with DPD.

For adventurers who fearlessly explore the maze of files.

 

We support you in learning the things that are important for your work. As an aspiring office clerk at DPD you will spend time in various departments such as Customer Service, Sales, Service, Accounting or Marketing. The rotation through different departments will give you the necessary insights. At the same time you can immediately put the theoretical input from vocational school into practice.

The parcel service industry is both exciting and versatile. In order to gain a good insight into the day-to-day business, you will also be on the road during your apprenticeship and ride along with one of our drivers. Here you will learn our services from the ground up.

The training as an office clerk

Office clerk - training content

 

During your training period at DPD you will learn, among other things, about:

 

  • creating texts and documents
  • dealing with incoming and outgoing mail
  • procurement of stocks (such as office supplies, documents etc.)
  • providing customers with information and support
  • dealing with our internal IT and communication systems
  • carrying out work within the scope of payment transactions
  • assisting with bookkeeping and cost accounting
  • compiling and evaluating statistics
  • processing customer enquiries and complaints by email and telephone
  • managing customer master data in our IT systems
  • gathering requirements from customers and creating suitable offers
  • structuring and organising tasks
  • and much more besides

Questions about the work? Our apprentice provides information!

 

What are the biggest challenges in this work?

Satisfying all our customers, which hardly ever works.

What do you like most about the work?

Working on my own, but also with colleagues.

What abilities do you think you need to have for this job?

A lot of independence and concentration - and you also have to be aware of what effects individual actions can have.

What does a typical day in this job look like?

I come to work and work on the computer most of the time. However, every day can be unique if you love your work.

Questions about an apprenticeship at DPD? Our apprentice provides information!

 

What do you like most about your apprenticeship?

My friendly colleagues, the flexible working hours (depending on department) and the work itself best.

How would you describe the relationship with your instructor?

Very good, she is always ready to help me, no matter if it is company-related or private.

What would you like to do after your apprenticeship?

In any case stay in this company and maybe study at the same time.

For the daring, who climb the mountains of cardboard boxes with enthusiasm!

We support you in learning the things that are important for your work. As an aspiring logistics clerk at DPD you will spend time in various departments such as the Parcel Shop, Operations, Billing, Customer Service or Sales. The rotation through different departments will give you the necessary insights. At the same time you can immediately put the theoretical input from vocational school into practice.

The parcel service industry is both exciting and versatile. In order to gain a good insight into the day-to-day business, you will also be on the road during your apprenticeship and ride along with one of our drivers. Here you will learn our services from the ground up.

Work as a logistics clerk

Logistics clerk - training content

 

During your training period at DPD you will learn, among other things, about:

 

  • receiving and checking parcels
  • storing, relocating and issuing parcels
  • preparing or editing operational templates, forms and documents
  • checking and managing stocks
  • ensuring the necessary storage conditions
  • checking and operating technical equipment
  • dealing with our internal IT and communication systems
  • carrying out work within the scope of payment transactions
  • compiling and evaluating statistics
  • processing customer enquiries and complaints by email and telephone
  • managing customer master data in our IT systems
  • structuring and organising tasks
  • and much more besides

Questions about the work? Our apprentice provides information!

 

What are the biggest challenges in this work?

It takes a lot of strength to haul the parcels back and forth.

What do you like most about the work?

Dealing with people is a lot of fun and solving problems.

What abilities do you think you need to have for this job?

Logical thinking, patience, sometimes a cool head.

What does a typical day in this job look like?

There is no typical daily routine, it is always very varied and never boring.

Questions about an apprenticeship at DPD? Our apprentice provides information!

 

What do you like most about your apprenticeship?

The working hours, the colleagues, and the work itself is also a lot of fun for me.

How would you describe the relationship with your instructor?

We have a good relationship - we get along very well. He is friendly, helpful and I learn a lot from him.

What would you like to do after your apprenticeship?

I would like to stay with the company and perhaps work in quality management later.

For researchers who fearlessly roam the big, wide world of finance!

 

We support you in learning the things that are important for your work. As an aspiring finance and accounting assistant at DPD you will spend time in various departments such as Customer Service, Sales, Bookkeeping, Controlling or Payroll Accounting. The rotation through different departments will give you the necessary insights. At the same time you can immediately put the theoretical input from vocational school into practice.

The parcel service industry is both exciting and versatile. In order to gain a good insight into the day-to-day business, you will also be on the road during your apprenticeship and ride along with one of our drivers. Here you will learn our services from the ground up.

Finance and accounting assistant as a profession

Finance and accounting assistant - content of training

During your training period at DPD you will learn, among other things, about:

 

  • recording and checking data for accounting purposes
  • preparing monthly, quarterly and annual financial statements
  • processing payment transactions with the authorities, banks and financial institutions
  • carrying out preparatory work for cost accounting
  • preparing invoices
  • keeping cash books
  • customer care and processing complaints
  • dealing with our internal IT and communication systems
  • entering and submitting forms
  • compiling and evaluating statistics
  • structuring and organising tasks
  • and much more besides

Questions about the work? Our apprentice provides information!

 

What are the biggest challenges in this work?

You have to work with precision, because a comma in the wrong place produces a completely different number.

What do you like most about the work?

I like the fact that you have to work precisely and bear a lot of responsibility.

What abilities do you think you need to have for this job?

If you're good at maths at school, it certainly can't hurt. You also need to be able to work with concentration.

What does a typical day in this job look like?

There’s no such thing as a typical day. You may come to the same office every day, but apart from that every day is actually different.

Questions about an apprenticeship at DPD? Our apprentice provides information!

What do you like most about your apprenticeship?

Here everyone is pretty much equal, which means everyone greets you and is friendly. It is simply these little things that make you feel so at home here.

How would you describe the relationship with your instructor?

Really great. In the event of problems, whether professional or private, you can always turn to her.

What would you like to do after your apprenticeship?

I am definitely doing my apprenticeship with the university entrance qualification, and when I have finished everything, many doors will be open to me.

Apply now as an apprentice with DPD