One of our 3,000 Pickup locations in Austria is sure to be near you! Simply enter your postcode and/or address and we will show you the quickest way to the nearest Pickup parcel shop or parcel locker - with all necessary informations (e.g.: relevant parcel shop opening hours). With the myDPD “Favourite parcel shop" service you can register your preferred parcel shop and simply have your parcels delivered there.

Frequently asked questions

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To what Pickup location will my parcel be delivered?

As a rule we deliver your parcel to a DPD Pickup location near you. With a nationwide pickup network of 2,800 parcel drop-off and pickup points throughout Austria, each of our parcel shops/lockers can be reached within 15 minutes.

You can find your Pickup point quickly and easily in our Pickup Finder.

Did you know? You can now specify your favourite parcel shop on myDPD. Then we will always deliver your parcels there.

Register now and specify your favourite shop!

The fact that we have delivered your parcel to a Pickup point can have different reasons:

  • The shipper has commissioned us to deliver the parcel there.
  • On myDPD you have indicated the Pickup parcel shop as your preferred shop.
  • Unfortunately we were unable to locate you at home. In this case, we would still like to make sure that your parcel is in a parcel shop/parcel locker near you, where you can pick it up during opening hours. You can find out to which Pickup point your parcel was delivered on myDPD in our electronic parcel information, or on the parcel notification card we left at your address.

How do I find the location of a Pickup parcel station?

You can find all 2,800 DPD pickup locations in our pickup finder.

You can find it on, or in the myDPD app. Simply enter the desired postal code and all pickup locations (parcel shop or parcel station) will be displayed.

How long is the Pickup parcelshop in my area open?

Our Pickup parcelshops are integrated into shops and therefore comply with their opening hours. In our Pickup Finder you can find the DPD shop near you and find out when it is open.

Can I pick up my parcel from the shop without a notification card?

Yes, you can pick up your parcel in the Pickup parcelshop without our parcel notification card. We only need proof of your identity, for example an official photo ID. This also applies to persons who pick up the parcel on your behalf.

How long will my parcel be stored in the Pickup parcelshop?

We keep parcels which we have delivered to the Pickup parcelshop for 7 calendar days. Calendar days are all days from Monday up to and including Sunday.