We regret that there are repeated illegal attempts to misuse the DPD brand in order to defraud third parties.

Please note:

Here you will learn the main details of current risks relating to the Internet and emails, and how you can protect yourself against them. Please note: a scam only works as long as nobody recognises it.

Please note that DPD accepts no liability whatsoever for losses incurred by you as a result of such fraudulent activities!

If you wish to ask a question or provide information you can contact us directly at any time.

Security information

Fraudulent notifications claiming to be from DPD


August 13th 2020

Currently there are phishing emails in the name of DPD in circulation. Emails with the sender „Express Service DPD“ with the addresses [email protected], [email protected] or [email protected] are not sent by DPD! The email requests the consignee to pay a fee.

Please don’t follow in any case the instructions in the email! In case of doubt, please contact our Service Team.


Last updated: August 13th 2020

Latest update: 12/2017