General Terms and Conditions

GTCs for shipping with DPD.

aerial view - dpd driver is carrying parcels aerial view - dpd driver is carrying parcels

General Terms and Conditions

GTCs for shipping with DPD.

 

 

All orders are subject to General Austrian Freight Forwarding Terms and Conditions (AÖSp), in the currently valid version, which is available for inspection from the freight forwarder. In addition, the following applies (please also note any product-specific terms attached to the individual product descriptions):

GTC for commercial individual customers

If you are unable to open the PDF document, you can download the latest version of the Adobe Reader here.

Important information about the storage period
of parcels in our Pickup parcel shops / parcel stations:

 

The storage time of your parcels in a Pickup parcel shop is 7 calendar days.
A reminder regarding your stored parcels will be sent after 5 calendar days.

The storage time of your parcels in a Pickup parcel station is 5 calendar days.

Once the period has expired, the parcel will be returned to the sender

Find your nearest parcel location HERE.

 

New:

Define your favorite parcel shop and the parcels will be sent directly to your favorite parcel shop.