General Terms and Conditions

GTCs for shipping with DPD.

General Terms and Conditions

GTCs for shipping with DPD.

 

 

All orders are subject to General Austrian Freight Forwarding Terms and Conditions (AÖSp), in the currently valid version, which is available for inspection from the freight forwarder. In addition, the following applies (please also note any product-specific terms attached to the individual product descriptions):

agbs-dpda-national-072019-en

Small (449kb)

PDF

agbs-dpda-international-072019-en

Small (88kb)

PDF

AGBs Pickup Paketshop

Small (454kb)

PDF

If you are unable to open the PDF document, you can download the latest version of the Adobe Reader here.

Important information about the changes of the storage period
of parcels in our Pickup parcel shops:

 

As of 01.02.2021, the storage period of your parcels, stored in a Pickup parcel shop, changes to 7 calendar days (the new storage period applies also to parcels that were stored in a Pickup parcel shop bevor the 01.02.2021). A reminder regarding your stored parcel will be sent after 5 calendar days.

Once the period has expired, the parcel will be returned to the sender

Find your nearest parcel location HERE.

 

New:

Define your favorite parcel shop and the parcels will be sent directly to your favorite parcel shop.