E-commerce parcel logistics for your online shop.
For more customer satisfaction: We make sure that your products reach your customers reliably and fast.
E-commerce parcel logistics for your online shop.
For more customer satisfaction: We make sure that your products reach your customers reliably and fast.
Our B2C solutions
-
Predict – your customers decide
Predict is the service with which - on the day of delivery - we give your consignee a time window of 4 hours for the delivery by email or text message. If your customer can't be at home, he or she can simply redirect the parcel (e.g. delivery on a different day, to a neighbour, parcel shop or different address, or in the form of a deposit okay. This is how you put your customers in charge of their parcel deliveries.
-
2Shop – direct delivery to the DPD Pickup parcelshop
Maximum flexibility for your customers thanks to the direct delivery of your parcels to one of our 2,200 Pickup locations in Austria. As soon as their parcels are delivered to the Pickup parcelshop, your consignees are sent a text message and/or email informing them that their parcel is ready for pickup. This allows them to plan optimally and conveniently integrate taking delivery of their parcels into their everyday lives. -
Return to sender
Returns can't always be avoided, but processing them can be made much easier. With DPD returns are simple, convenient and time-saving. Simple because returns can be ordered quickly at dpd-business.at; convenient because one of the over 2,300 DPD Pickup location in Austria is practically always close to your customers; and time-saving because it can be reached within 15 minutes. From now on, private recipients can also hand in parcels in one of the 1,800 DPD Pickup parcel shops that have a retour label from a different parcel service company, if the sender has commissioned this service from DPD.
Our B2C solutions
Predict – your customers decide
Predict is the service with which - on the day of delivery - we give your consignee a time window of 4 hours for the delivery by email or text message. If your customer can't be at home, he or she can simply redirect the parcel (e.g. delivery on a different day, to a neighbour, parcel shop or different address, or in the form of a deposit okay. This is how you put your customers in charge of their parcel deliveries.
2Shop – direct delivery to the DPD Pickup parcelshop
Maximum flexibility for your customers thanks to the direct delivery of your parcels to one of our 2,200 Pickup locations in Austria. As soon as their parcels are delivered to the Pickup parcelshop, your consignees are sent a text message and/or email informing them that their parcel is ready for pickup. This allows them to plan optimally and conveniently integrate taking delivery of their parcels into their everyday lives.
Return to sender
Returns can't always be avoided, but processing them can be made much easier. With DPD returns are simple, convenient and time-saving. Simple because returns can be ordered quickly at dpd-business.at; convenient because one of the over 2,300 DPD Pickup location in Austria is practically always close to your customers; and time-saving because it can be reached within 15 minutes. From now on, private recipients can also hand in parcels in one of the 1,800 DPD Pickup parcel shops that have a retour label from a different parcel service company, if the sender has commissioned this service from DPD.
myDPD – Your customers decide how they take delivery of their parcels.
myDPD – Your customers decide how they take delivery of their parcels.
On myDPD your customers will find all the required information about DPD parcels in one place: redirecting parcels, live tracking or specifying delivery preferences such as a favourite parcel shop or issuing a general deposit okay. This means the greatest possible flexibility when it comes to deliveries.
Precisely when your customers are at home.
Precisely when your customers are at home.
The myDPD app is now available for free download in the App Store or Google Play. This means the most flexibility on your customers smartphone at any time and any place when receiving and shipping parcels.
Happy consignees are satisfied customers.
Delivery notification
With Predict we tell your customers within a specific time window when their parcel will be delivered. In many European countries.
Live-Tracking
With DPD’s Live-Tracking function your consignees can see within 30 seconds exactly where their parcel is at any given moment, and can even redirect it until shortly before delivery.
Returns
You can simply place the return parcel label in the parcel for your customers, or send it by email as a download. Parcels can be returned quickly and easily at 2,300 Pickup parcelshops throughout Austria.
Redirection options
Thanks to our flexible redirection options, your customers can easily adapt the day or place of delivery to their daily routine and never miss a parcel delivery again.
European e-shoppers in 2021
The study published by the DPDgroup shows that a trend in e-commerce can also be clearly seen in 2021: The corona crisis has changed the shopping behavior of consumers significantly. In the EU alone, 15 million e-shoppers were added in 2021 compared to 2020.
The favorite products of European e-shoppers are fashion, shoes, and beauty. One product category is particularly pleased with the growth: 35% of all shoppers are already ordering groceries conveniently at home.
In Austria, too, the rate of e-shoppers is increasing every day. 54% of all Austrians already shop online regularly. With around 6.2 parcels per month, the Austrian shopper is above the European average of 5.5 parcels.
European e-shoppers in 2021
The study published by the DPDgroup shows that a trend in e-commerce can also be clearly seen in 2021: The corona crisis has changed the shopping behavior of consumers significantly. In the EU alone, 15 million e-shoppers were added in 2021 compared to 2020.
The favorite products of European e-shoppers are fashion, shoes, and beauty. One product category is particularly pleased with the growth: 35% of all shoppers are already ordering groceries conveniently at home.
In Austria, too, the rate of e-shoppers is increasing every day. 54% of all Austrians already shop online regularly. With around 6.2 parcels per month, the Austrian shopper is above the European average of 5.5 parcels.
