Answers to the most important questions about parcel shipping in connection with the coronavirus crisis and information about other circumstances which might influence the delivery of national and international shipments.
Deliveries will take place again in the impacted regions. If a delivery cannot yet be done, the normal procedures will be followed.
Due to the heavy rainfall in recent days, some regions are still inaccessible or difficult to access. Consequently
deliveries / pickups to the postal codes below are not yet possible or are very difficult.
We do our utmost to deliver your parcels as soon as possible
4032 – CHENEE
4050 – 4051 - 4052 CHAUDFONTAINE (Vesdre)
4130 – ESNEUX/TILF
4170 - COMBLAIN
4180 - HAMOIR
4700 - EUPEN
4760 - BULLINGEN
4770 – AMEL
4780 – 4781 – 4782 -4784 -SANKT VITH
4790 – 4791 - BURG-REULAND
4800 - VERVIERS
4820 - DISON
4830 – LIMBOURG
4837 – BAELEN
4860 – PEPINSTER
4877 - OLNE
4900 - SPA
4920 - AYWAILLE
4950 - WAIMES
4960 - MALMEDY
4970 – STAVELOT
4980 – 4983 TROIS-PONTS
4987 - STOUMONT
5580 - ROCHEFORT
6941 – DURBUY
6980 – 6987 -RENDEUX
6990 - HOTTON
6997 - EREZEE
Region of Rheinland-Pfalz, 0159 Hamm, 0158 Hagen, 0142 Wuppertal, 0150 Erftstadt, 0147 Duisburg, 0141 Hückelhoven, 0154 Föhren, 0156 Koblenz.
Our partner Chronopost has been targeted by a high number of phishing mails aimed at our consignees. The attack seems to be specifically aimed at consignees in Luxemburg.
Please do not click any links and just delete the mail. Remember that all communication from DPD or it's partners will always come from mail addresses linked to our domains: ([email protected], [email protected], [email protected]).
|Belgium||dag van de arbeid|
|UK||Early May bank holiday|
|UK||Spring bank holiday|
|Luxembourg||Grand Duke's birthday|
|UK||Summer bank holiday|
|Germany||day of german unity|
|Germany||All Saints day|
|France||All saints' day|
|Germany||2nd Christmas day|
In this section we would like to answer the most important questions about parcel shipping in connection with the coronavirus crisis, and keep you informed about the latest developments. We do our utmost to keep you informed and have this page updated with the latest information. Nevertheless, to the content of this page can no rights be derived from.
Currently there are no recent updates.
Yes, that's possible. We still deliver to a collection point and the consignee can also redirect his package to one of the active Pickup points. Collection points that are closed are currently not visible in the Pickup parcelshop Finder.
While almost everyone in our country is supposed to stay inside, our drivers belong to the small group that has to go outside to work. If it is not clear to the driver upon arrival whether a business is open, he may not ring the bell. Together we can change this.
1. Check whether your professional customer is present at the recipient address.
2. Ask your professional clients to fill in and hang our poster. On the basis of a few simple instructions, they can make clear where the driver can go. This way your parcels can be delivered in complete safety.
The parcels left behind in a closed shop will be picked up as soon as possible and delivered to the nearest Pickup parcelshop that is open. We will inform the end consignee by e-mail as soon as the package is available at the new collection point