myDPD platform
The myDPD platform offers the possibility to issue your own shipping labels and provides visibility into delivery performance.
Transport payment
Both the sender and the recipient can make the payment for the transport, in cash, with card or using electronic payment methods.
eCommerce extensions
The courier system is integrated into Shopify, Magento, PrestaShop, OpenCart, WooCommerce, MerchantPro, Gomag, Innoship, BaseLinker, Postis and Shopware platforms.
Smart Control
With "Smart Control", provided free of charge, recipients have full control over their delivery (forwarding/postponing/cancelling delivery).
Weight / shipment (kg) | Delivery between offices / lockers / DPD Shop | Delivery from office / locker / DPD Shop to recipient's address | Door-to-door delivery |
≤ 3 | 9.99 | 19.72 | 25.67 |
≤ 5 | 9.99 | 27.04 | 35.99 |
≤ 15 | 19.99 | 39.13 | 48.08 |
≤ 20 | 29.99 | 63.43 | 77.38 |
≤ 31.5 | 39.99 | 80.83 | 94.78 |
Refund/COD – cash payment | 7.47 | ||
Refund/MPOS – card paymentl | COD tariff 7.47 + 0.85% of the refund value | ||
Extension of liability limit | 1% of declared value | ||
Return Proof of Delivery (POD) | 13.51 | ||
Return of documents (ROD) | 13.51 | ||
Parcel for exchange (SWAP) | DPD Standard tariff | ||
Return of undelivered parcel | DPD Standard tariff | ||
Opening the parcel upon delivery | 5 | ||
Testing the parcel upon delivery | 10 | ||
The rates are expressed in RON and do not include VAT and fuel index. For each additional parcel in a shipment with several parcels (multiple shipment) an additional fee of 2.64 RON/parcel is applied. |
Delivery between offices / lockers / DPD Shop |
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≤ 3 | 9.99 |
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≤ 5 | 9.99 |
---|
≤ 15 | 19.99 |
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≤ 20 | 29.99 |
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≤ 31.5 | 39.99 |
---|
Refund/COD – cash payment | 7.47 |
---|
Refund/MPOS – card paymentl | COD tariff 7.47 + 0.85% of the refund value |
---|
Extension of liability limit | 1% of declared value |
---|
Return Proof of Delivery (POD) | 13.51 |
---|
Return of documents (ROD) | 13.51 |
---|
Parcel for exchange (SWAP) | DPD Standard tariff |
---|
Return of undelivered parcel | DPD Standard tariff |
---|
Opening the parcel upon delivery | 5 |
---|
Testing the parcel upon delivery | 10 |
---|
The rates are expressed in RON and do not include VAT and fuel index. For each additional parcel in a shipment with several parcels (multiple shipment) an additional fee of 2.64 RON/parcel is applied. |
---|
Delivery from office / locker / DPD Shop to recipient's address |
---|
≤ 3 | 19.72 |
---|
≤ 5 | 27.04 |
---|
≤ 15 | 39.13 |
---|
≤ 20 | 63.43 |
---|
≤ 31.5 | 80.83 |
---|
Refund/COD – cash payment |
---|
Refund/MPOS – card paymentl |
---|
Extension of liability limit |
---|
Return Proof of Delivery (POD) |
---|
Return of documents (ROD) |
---|
Parcel for exchange (SWAP) |
---|
Return of undelivered parcel |
---|
Opening the parcel upon delivery |
---|
Testing the parcel upon delivery |
---|
The rates are expressed in RON and do not include VAT and fuel index. For each additional parcel in a shipment with several parcels (multiple shipment) an additional fee of 2.64 RON/parcel is applied. |
---|
Door-to-door delivery |
---|
≤ 3 | 25.67 |
---|
≤ 5 | 35.99 |
---|
≤ 15 | 48.08 |
---|
≤ 20 | 77.38 |
---|
≤ 31.5 | 94.78 |
---|
Refund/COD – cash payment |
---|
Refund/MPOS – card paymentl |
---|
Extension of liability limit |
---|
Return Proof of Delivery (POD) |
---|
Return of documents (ROD) |
---|
Parcel for exchange (SWAP) |
---|
Return of undelivered parcel |
---|
Opening the parcel upon delivery |
---|
Testing the parcel upon delivery |
---|
The rates are expressed in RON and do not include VAT and fuel index. For each additional parcel in a shipment with several parcels (multiple shipment) an additional fee of 2.64 RON/parcel is applied. |
---|
The service consists of the payment by the recipient to the sender of the value of the good that is the object of the registered shipment through the DPD network.
Recipients have the opportunity to pay the refund amount, both in cash and by card, directly to the courier.
Maximum refund values:
5.000 RON (legal entities recipient)
10.000 RON (independent entities recipient)
Return period for collected refunds: maximum 3 working days from delivery. This service is only offered to contract customers.
The service consists of insuring a registered postal item against loss, theft, total or partial destruction or damage, for an amount that cannot exceed the value declared by the sender.
The maximum allowed limit of the declared value is the equivalent in RON of 13,000 euros/shipment.
If the shipment contains at least one parcel with a volumetric weight greater than 32 kg, the service of extending the limit of liability is not available.
The service consists in the delivery of a shipment and the collection of documents from the recipient for return to the sender.
The service consists of delivering the shipment and receiving in exchange another shipment from the consignee.
Opening the package on delivery – possibility offered to the recipient to view the contents of the package at the time of delivery, in the presence of the courier.
Parcel testing on delivery - possibility offered to the recipient to check and test the contents of the parcel, at the time of delivery, in the presence of the courier, within 10 minutes.
All charges due for courier services (including value added services) will be collected before allowing the recipient to open/test the contents of the shipment.
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