Sicherheit – Sicherheitshinweise und Warnungen

Unfortunately, there are often emails in circulation that falsely give the impression of originating from DPD. These are fraudulent recipient notifications from fake DPD services.

IMPORTANT: Do not make any money transfers, or open any email attachments and do not click on links in the email to access the login page! Delete the message as soon as you recognize it as fake.

DPD accepts no liability for damages caused by such counterfeit messages. We recommend reporting these cases to the police immediately.

What you should pay attention to:

The most important rule: Reputable companies never request the disclosure of confidential information such as passwords or transaction numbers via SMS/email!
Phishing SMS/emails often emphasize the urgency of the requested data entry.
They often point to alleged security vulnerabilities on your bank's website, requiring you to enter your login details "for verification."
The sender email address of phishing emails often differs from the email addresses of the affected companies (e.g., [email protected] instead of [email protected]). Be careful, fraudsters are able to copy company domains; a correct domain is no guarantee of the sender's authenticity.
Links in phishing emails often differ from the website addresses of the affected companies (www.dpd-at.net instead of www.dpd.com/at).
The emails are occasionally written in poor German.
The website address is hidden when the page is accessed.
Sudden changes to the appearance of the familiar login page or broken links are noticeable.
The emails prompt the user to open the account (e.g., myDPD) using a link in the notification.