What you should pay attention to:

• The most important rule: Reputable companies never request the disclosure of confidential information such as passwords or transaction numbers via SMS/email!
• Phishing SMS/emails often emphasize the urgency of the requested data entry.
• They often point to alleged security vulnerabilities on your bank's website, requiring you to enter your login details "for verification."
• The sender email address of phishing emails often differs from the email addresses of the affected companies (e.g., [email protected] instead of [email protected]). Be careful, fraudsters are able to copy company domains; a correct domain is no guarantee of the sender's authenticity.
• Links in phishing emails often differ from the website addresses of the affected companies (www.dpd-at.net instead of www.dpd.com/at).
• The emails are occasionally written in poor German.
• The website address is hidden when the page is accessed.
• Sudden changes to the appearance of the familiar login page or broken links are noticeable.
• The emails prompt the user to open the account (e.g., myDPD) using a link in the notification.

Here are some examples of circulating phishing SMS/emails:

If you have any questions or comments, please contact us directly at any time.