Our supplementary services: much more than just traditional parcel shipping.

Our supplementary services: much more than just traditional parcel shipping.

Treat your parcels to a few DPD extras: DPD offers you a wide range of supplementary services for professional parcel shipping: from cash on delivery via our cooperation partner Primetime to higher insurance for your parcels with valuable contents. The modular system allows you to put together exactly the solution that best meets your requirements.

SHUTTLE-BOX®

Shipping goods the environmentally friendly way: our award-winning packaging system.

In the shape of the SHUTTLE-BOX® DPD provides you with an environmentally friendly and safe re-usable transport system which saves your consignees the trouble of disposing of packaging waste and above all helps you as a shipper to avoid expensive packaging and filling materials as well as recycling charges.

Higher insurance

For parcels with valuable contents.

Every parcel shipped with DPD is automatically insured up to a value of € 520. We take care of this for you! For parcels with valuable contents you can arrange additional higher insurance with us of up to a maximum of € 15,000.- per parcel.

Higher insurance

For parcels with valuable contents.

Every parcel shipped with DPD is automatically insured up to a value of € 520. We take care of this for you! For parcels with valuable contents you can arrange additional higher insurance with us of up to a maximum of € 15,000.- per parcel.

Cash on delivery

Secure and reliable.

With cash on delivery you ensure that your parcel is only handed over against cash payment. On average, you can dispose over the invoice amount 48 hours after the parcel delivery. In this way you will get your money quickly and securely and leave nothing to chance. We offer the cash on delivery service via DPD's cooperation partner Primetime. You can view the digitalised financial history on www.DPD-business.at in the parcel information section.

On-site Logistics

Getting your parcels into the right hands.

Construction sites as well as the venues of major events can sometimes appear very complex, especially when several companies work there at the same time. Usually there is also no fixed goods receipt point, or only a temporary one. It is therefore particularly important that the delivery not only arrives at the right time, but also reaches the right person. We have developed our On-site Logistics service to meet these specific requirements. Before delivery, the driver calls the contact person in order to provide information about the delivery time.

On-site Logistics

Getting your parcels into the right hands.

Construction sites as well as the venues of major events can sometimes appear very complex, especially when several companies work there at the same time. Usually there is also no fixed goods receipt point, or only a temporary one. It is therefore particularly important that the delivery not only arrives at the right time, but also reaches the right person. We have developed our On-site Logistics service to meet these specific requirements. Before delivery, the driver calls the contact person in order to provide information about the delivery time.

Our premium services

Insured Parcel

Every DPD parcel is insured as standard up to a goods value of € 520. However, if the value of the goods exceeds this level, it is advisable to ensure that you have sufficient insurance cover in advance and to make an insured parcel out of your shipment.

With the additional "Insured Parcel" service from our cooperation partner Primetime, you can insure your shipment in accordance with the value of the goods up to a maximum of € 15,000 and also arrange for special security handling.

ID check

A product from our cooperation partner Primetime: for parcels with the ID check service we check on your behalf the identity of the person entitled to take delivery using a valid identification document. With the extension of the service - ID 16/18 - the age of the consignee is verified in addition to the identity. In this way you can be sure that any parcel with confidential content or a product with an age restriction is only handed over to the correct target person or to a person of the specified age.

Department Delivery

Sometimes a parcel takes longer from the point of delivery to its actual consignee than from the shipper to the point of delivery. For this purpose we offer Department Delivery via our cooperation partner Primetime: within the consignee's premises we deliver directly to the department or person specified by the consignor.

Return of Packaging

With this supplementary service you save money and protect the environment! Your special packaging, some of which is very expensive to produce, will be taken back and returned to you in the course of a later pickup/delivery. This is also carried out by our logistics partner Primetime.

Return of Contracts

In order to save your contractual customers the trip to a sales point, with us you can ship the product together with the contract. As part of the delivery, the contract enclosed with the parcel is removed, signed by the consignee and returned to the shipper at agreed intervals.

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