DPD’s additional services

DPD’s additional services

DPD offers a number of additional options for parcel delivery, from C.O.D. to delivery to your nearest Pickup point. This approach allows us to put together a solution that meets the individual needs of the parcel service.

Check out the selection of DPD’s additional services and choose the services that fit your needs.

Name of the additional serviceDescription of the service
Additional insuranceGoods sent in the DPD network are insured up to €520 per parcel, and pickup parcels up to €265. Our contracted customers can insure especially valuable consignments with additional insurance. 
Collection requestCollection of a consignment from a third person. The goods are collected from the address you request and delivered to you or your business partner’s address.
C.O.D.The C.O.D. service allows the purchaser to pay for the goods in part or in full upon receipt of the parcel. C.O.D. also allows the possibility to decrease the credit risk for the sender, as goods are not delivered before the recipient has paid for them to the courier. The recipient can pay the C.O.D. both by card and cash (except in Estonia. Payment of the C.O.D. by card only). DPD provides the C.O.D. service in mainland Estonia and on Hiiumaa, Muhumaa and Saaremaa. Also when sending consignments from Estonia to Latvia and from Estonia to Lithuania. Available services are DPD Private and DPD Classic. The C.O.D. service for DPD Pickup consignments only applies in Estonia and when sending to DPD parcel lockers. The C.O.D. service does not apply to Cleveron robots, where consignments are delivered without requesting C.O.D., and DPD is not liable for any damages.
Department deliveryA service suitable for clients who need goods delivered, e.g. to shops located in shopping centres or to home or office door.
Document returnAdditional service for the return of documents added to the consignment by the sender and signed by the consignee to the sender. For example: invoices, instruments of delivery and receipt or contracts.
ID checkTaking a photo of the ID documents agreed with the client together with the recipient’s signature upon receipt of the consignment.
Saturday deliveryConsignments will be delivered to the recipient on Saturday.
Two-man delivery serviceThe service is suitable for the transport of larger parcels and especially white home appliances. Consignments are delivered by two DPD couriers to the agreed delivery address, to the client's door on the required floor.
Hazardous goodsHandling and transport of hazardous goods in limited quantities within Estonia according to valid legislation. Transporting hazardous goods with DPD requires signing a corresponding annex to the agreement with DPD Eesti AS. List of goods that cannot be transported with DPD is available in the General Terms of Service.
Description of the service
Additional insuranceGoods sent in the DPD network are insured up to €520 per parcel, and pickup parcels up to €265. Our contracted customers can insure especially valuable consignments with additional insurance. 
Collection requestCollection of a consignment from a third person. The goods are collected from the address you request and delivered to you or your business partner’s address.
C.O.D.The C.O.D. service allows the purchaser to pay for the goods in part or in full upon receipt of the parcel. C.O.D. also allows the possibility to decrease the credit risk for the sender, as goods are not delivered before the recipient has paid for them to the courier. The recipient can pay the C.O.D. both by card and cash (except in Estonia. Payment of the C.O.D. by card only). DPD provides the C.O.D. service in mainland Estonia and on Hiiumaa, Muhumaa and Saaremaa. Also when sending consignments from Estonia to Latvia and from Estonia to Lithuania. Available services are DPD Private and DPD Classic. The C.O.D. service for DPD Pickup consignments only applies in Estonia and when sending to DPD parcel lockers. The C.O.D. service does not apply to Cleveron robots, where consignments are delivered without requesting C.O.D., and DPD is not liable for any damages.
Department deliveryA service suitable for clients who need goods delivered, e.g. to shops located in shopping centres or to home or office door.
Document returnAdditional service for the return of documents added to the consignment by the sender and signed by the consignee to the sender. For example: invoices, instruments of delivery and receipt or contracts.
ID checkTaking a photo of the ID documents agreed with the client together with the recipient’s signature upon receipt of the consignment.
Saturday deliveryConsignments will be delivered to the recipient on Saturday.
Two-man delivery serviceThe service is suitable for the transport of larger parcels and especially white home appliances. Consignments are delivered by two DPD couriers to the agreed delivery address, to the client's door on the required floor.
Hazardous goodsHandling and transport of hazardous goods in limited quantities within Estonia according to valid legislation. Transporting hazardous goods with DPD requires signing a corresponding annex to the agreement with DPD Eesti AS. List of goods that cannot be transported with DPD is available in the General Terms of Service.

Which basic services are compatible with which additional services? You can find the answer to this question in the following table.

Additional service

Basic service

DPD CLASSIC​DPD PRIVATE​DPD PICKUP​DPD Same Day​Saturday deliveryC.O.DTyres

Predict

-

Department delivery

Two-man delivery service

Collection request (CR)

-

Document return (ROD)

Personal Identification Service (ID CHECK)

Additional insurance

Basic service

DPD CLASSIC​

Predict

Department delivery

Two-man delivery service

Collection request (CR)

Document return (ROD)

Personal Identification Service (ID CHECK)

Additional insurance

DPD PRIVATE​

Predict

Department delivery

Two-man delivery service

Collection request (CR)

Document return (ROD)

Personal Identification Service (ID CHECK)

Additional insurance

DPD PICKUP​

Predict

Department delivery

Two-man delivery service

Collection request (CR)

Document return (ROD)

Personal Identification Service (ID CHECK)

Additional insurance

DPD Same Day​

Predict

Department delivery

Two-man delivery service

Collection request (CR)

Document return (ROD)

Personal Identification Service (ID CHECK)

Additional insurance

Saturday delivery

Predict

Department delivery

Two-man delivery service

Collection request (CR)

Document return (ROD)

Personal Identification Service (ID CHECK)

Additional insurance

C.O.D

Predict

Department delivery

Two-man delivery service

Collection request (CR)

Document return (ROD)

Personal Identification Service (ID CHECK)

Additional insurance

Tyres

Predict

-

Department delivery

Two-man delivery service

Collection request (CR)

-

Document return (ROD)

Personal Identification Service (ID CHECK)

Additional insurance

In addition to the basic services, DPD's additional services can also be combined. This table provides an overview of which additional services offered by DPD you can combine.

Compatibility of additional servicesPredictDPD GUARANTEEDepartment deliveryTwo-man delivery serviceDocument return (ROD)Personal Identification Service (ID CHECK)Additional insurance
Predict

Department delivery

Two-man delivery service

Collection request (CR)

Document return (ROD)

Personal Identification Service (ID CHECK)

Additional insurance

Predict
Predict
Department delivery

Two-man delivery service
Collection request (CR)
Document return (ROD)

Personal Identification Service (ID CHECK)

Additional insurance

DPD GUARANTEE
Predict

Department delivery
Two-man delivery service
Collection request (CR)
Document return (ROD)
Personal Identification Service (ID CHECK)
Additional insurance

Department delivery
Predict

Department delivery
Two-man delivery service
Collection request (CR)
Document return (ROD)

Personal Identification Service (ID CHECK)

Additional insurance

Two-man delivery service
Predict
Department delivery
Two-man delivery service
Collection request (CR)
Document return (ROD)

Personal Identification Service (ID CHECK)

Additional insurance

Document return (ROD)
Predict

Department delivery

Two-man delivery service

Collection request (CR)
Document return (ROD)
Personal Identification Service (ID CHECK)

Additional insurance

Personal Identification Service (ID CHECK)
Predict

Department delivery

Two-man delivery service

Collection request (CR)
Document return (ROD)

Personal Identification Service (ID CHECK)
Additional insurance

Additional insurance
Predict

Department delivery

Two-man delivery service

Collection request (CR)

Document return (ROD)

Personal Identification Service (ID CHECK)

Additional insurance