The advantages of DPD in the Baltic market

Carbon-neutral parcel service

Every parcel we deliver is carbon neutral, for all customers and at no extra charge.

All consignments are insured

Goods sent in the DPD network are insured up to €520 per parcel, pickup parcels up to €265.

We deliver six days a week

We deliver six days a week (Monday to Saturday) according to the customer's needs.

Pickup network all over the Baltics

The DPD Pickup network in the Baltics includes 480 parcel lockers and 130 parcel shops.

Our services

Courier for business customers
Consignments will be delivered to the destination in the Baltics within 1–2 working days, depending on the destination. Goods are transported door-to-door. Service for transporting standard consignments from business to business.

Courier to home or workplace
The consignment is delivered by courier to your home, office or to your neighbour at a time convenient for you, at a place that suits you. We will inform you about the arrival time of your parcel with 1-hour accuracy If the time does not suit you, you can even redirect the parcel to a neighbour. Goods are transported door-to-door. Service for transporting standard consignments from a business to a private individual or from a private individual to a private individual.

Express service
The express service is designed for situations where speed is essential. International consignments arrive at their destination by the next working day. Courier service for transporting standard consignments from business to business.

DPD Pickup Network
DPD Pickup is a rapidly expanding network for sending and issuing parcels that includes outdoor parcel lockers and parcel shops. All DPD Pickup parcel lockers and parcel shops are located in easily accessible places. Service for transporting standard consignments from a business to a private individual or from a private individual to a private individual.


Parcel size	Height	Width	Depth	Max weight
XS	8,5 cm	19 cm	60 cm	1 kg
S	8,5 cm	40 cm	60 cm	3 kg
M	18 cm	40 cm	60 cm	10 kg
L	37 cm	40 cm	60 cm	20 kg

Girth calculator

Height

XS	8,5 cm

S	8,5 cm

M	18 cm

L	37 cm

Width

XS	19 cm

S	40 cm

M	40 cm

L	40 cm

Depth

XS	60 cm

S	60 cm

M	60 cm

L	60 cm

Max weight

XS	1 kg

S	3 kg

M	10 kg

L	20 kg

You can use DPD to transport goods on pallets all over the Baltics. To transport pallets, choose a suitable service depending on your needs and destination.

If necessary, the pallet must be accessible by a forklift from all four sides (both forks of the lift must fit underneath the pallet and allow safe handling for the duration of transport). Consignments with an actual weight of more than 31.5 kg must be placed on a pallet.

Maximum permissible dimensions of a pallet delivered by us are as follows:


Pallet type	max length	max width	max height	weight
1/2 pallet	0.8 m	0.6 m	1.95 m (incl. pallet)	max 239 kg
EUR pallet	1.2 m	0.8 m	2 m (incl. pallet)	max 700 kg
FIN pallet	1.2 m	1 m	2 m (incl. pallet)	max 700 kg

max length

1/2 pallet	0.8 m

EUR pallet	1.2 m

FIN pallet	1.2 m

max width

1/2 pallet	0.6 m

EUR pallet	0.8 m

FIN pallet	1 m

max height

1/2 pallet	1.95 m (incl. pallet)

EUR pallet	2 m (incl. pallet)

FIN pallet	2 m (incl. pallet)

weight

1/2 pallet	max 239 kg

EUR pallet	max 700 kg

FIN pallet	max 700 kg

The following additional services can be purchased in addition to the basic services.

A service suitable for clients who need goods delivered, e.g. to shops located in shopping centres or to home or office door.

The service is suitable for the transport of larger parcels and especially white home appliances. Consignments are delivered by two DPD couriers to the agreed delivery address, to the client's door on the required floor.

Collection of a consignment from a third person. The goods are collected from the address you request and delivered to you or your business partner’s address.

Additional service for the return of documents added to the consignment by the sender and signed by the consignee to the sender. For example: invoices, instruments of delivery and receipt or contracts.

This service allows the purchaser to pay for the goods in part or in full upon receipt of the parcel. C.O.D. also allows the possibility to decrease the credit risk for the sender, as goods are not delivered before the recipient has paid for them to the courier. The C.O.D. can be paid by card.

Our contractual customers can insure especially valuable consignments with additional insurance.

Consignments will be delivered to the recipient on Saturday.

The following additional services can be purchased in addition to the basic services.

A service suitable for clients who need goods delivered, e.g. to shops located in shopping centres or to home or office door.

Collection of a consignment from a third person. The goods are collected from the address you request and delivered to you or your business partner’s address.

Our contractual customers can insure especially valuable consignments with additional insurance.

Consignments will be delivered to the recipient on Saturday.

DPD for business customers. A reliable partner for your company. Easy management for employees.

Why choose DPD for business customers?

Convenient shipment environment

Place all of your company's orders in one shipment environment.

Transparent costs

Comprehensive overview of your company's monthly transport costs.

Clear instructions

Assign employees access to the company’s account that is specific to a department or employee.

Extensive network

DPD forms an international network but is also an expert in local markets.

How to send a parcel?

As a prepayment customer, you can register consignments via our e-service Telli.dpd.ee, where sending a parcel is easy, affordable and convenient.

If you cannot print out the parcel label yourself, you can print it out from a parcel locker or at a parcel shop by scanning the mobile parcel label from your smartphone.

In our e-service, you can place orders both through your user account and without logging in. The difference is that if you place an order under your user account, the history of all your consignments is recorded.