Convenient return solutions for e-commerce businesses and private customers. For senders, we offer individualized return solutions tailored to the needs of online stores, and for consignees, we provide a simple and convenient return through DPD parcel lockers.
(L) Loop Customer Report 2022: How Returns Impact Customer Retention
(N) Narvar Report 2022: State of Returns The End of One-Size-Fits-All Returns
- PIN for return are initiated and carried out automatically for all parcels right after delivery.
- IT work is done on the DPD side
- Geography: Lithuania, Latvia, Estonia.
- Initiated by shop or buyer.
- IT work is done on the DPD side.
- Geography: Austria, Belgium, Czech Republic, Denmark, Estonia, Spain, Latvia, Poland, Lithuania, Luxembourg, the Netherlands, Portugal, France, Sweden, Germany.
- Initiated by sender.
- DPD: use of the DPD label app. The shop: API integration.
- Geography: Austria, Belgium, Czech Republic, Denmark, Estonia, Spain, Latvia, Poland, Lithuania, Luxembourg, the Netherlands, Portugal, France, Sweden, Germany.
- Return is initiated by shop or buyer.
- IT work: API integration or directly in esiunta.lt.
- Geography: Austria, Belgium, Czech Republic, Denmark, Estonia, Spain, Latvia, Poland, Lithuania, Luxembourg, the Netherlands, Portugal, France, Sweden, Germany.
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