Do you have any questions?

Find out everything that matters to you about the DPD Pickup parcel locker network!

Here are the most frequently asked questions. Find answers to your questions about DPD Pickup parcel lockers, their locations and sending parcels at any time of the day.

How can I send a parcel using a DPD parcel locker?

Do I need to print a parcel label?

I sent a parcel using a parcel locker. How can I track it?

Where do I find the nearest DPD Pickup parcel terminal/point?

I arrived at the address provided in the SMS message, but I can\'t find the parcel terminal, what should I do?

I arrived at the address provided in the SMS message, but I can\'t find the parcel terminal, what should I do?

How to collect a parcel from a parcel terminal/point?

When will I be able to collect my parcel from the parcel terminal/point?

Can I collect a friend\\\'s or relative’s parcel from DPD Pickup?

Can I pay for purchases ordered online at the parcel point?

What sized parcel can I put in the parcel locker compartment?

What is the maximum weight of a parcel allowed to be sent via parcel terminal/point?

What are the opening hours of self-service parcel lockers?

What are the working hours of a parcel point?

What should I do if the opening hours of the parcel point do not correspond to the specified hours on the dpd.lt webpage?

When does a courier collect parcels from a parcel locker?


 

FAQ by topic

 

Can’t find the answer you need? Contact us.