Do you have any questions?

Find out everything that matters to you about your parcel collection!

Here are the most frequently asked questions. Find answers on topics like collecting and tracking a parcel, changing the delivery address and date, and many others.

Where is my parcel?

Laukiu siuntos ir gavau SMS, kad kurjeriui atvykus reikės padiktuoti PIN kodą. Kas tai?

When will my parcel be delivered?

Ar kurjerio PIN kodas yra tas pats kas paštomato durelių PIN kodas?

Where do I find a parcel number?

The parcel is already on its way to me. Can I still change the day or place of delivery?

How can I change the place or day of delivery?

What redirection options do I have for a parcel delivery?

Why can\\\'t I select some change options?

Why can\\\'t I change the parcel delivery time?

What is the procedure if a parcel reaches the consignee in a damaged condition?

What should I do if I notice that the outer packaging of the package is damaged?

Who do I contact if I am dissatisfied with the quality of delivery or courier work?

Kas gali pateikti pretenziją?


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