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Return of purchases via DPD

Here are the most frequently asked questions about returning goods via DPD. We will take care of quick and convenient return of goods.

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  • Grąžinimai - H&M
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How can I return H&M goods?

H&M goods can be returned in two ways: via DPD Pickup parcel terminals/points with a parcel label attached, or by ordering a collection by courier on www.return-my-parcel.com/dpd-lt/hm.

Kaip grąžinti H&M siuntas per siuntų terminalą/tašką?

H&M prekes galite grąžinti per DPD Pickup siuntų terminalus ir taškus. Gautos siuntos viduje rasite jau įdėtą siuntos lipduką. Jį užklijuokite ant paruoštos siuntimui pakuotės, o apatinę „Return“ lipduko dalį pasilikite sau. Supakuotą siuntą su užklijuotu siuntos lipdukų nuneškite į bet kurį DPD Pickup siuntų savitarnos terminalą ar siuntų tašką. Jei grąžinimą atliksite per siuntų savitarnos terminalą, terminale pasirinkite „Išsiųsti siuntą“ ir nuskenuokite siuntos lipduką. Siuntą įdėkite į atsidariusį skyrelį. Jei grąžinimą atliksite per siuntų tašką. Grąžinimu pasirūpins siuntų taško darbuotojas.

How to return H&M parcels by courier?

On the website www.return-my-parcel.com/dpd-lt/hm (this link is also provided on the hm.lt website) fill in the required fields and select the day of the courier\\\'s arrival. Pack the parcel and affix the sticker which was inside with the goods. Retain the bottom of the return label for yourself. The courier will arrive on your chosen day and collect the parcel.

How long will it take for the parcel to be returned to the consignor?

Parcels are returned to the consignor within 10 working days.

How should the returned parcel be marked?

When returning defective goods, make sure that no old stickers for the parcel are left on the packaging. There must be only one (new) parcel sticker on the package. Pack the parcel in accordance with DPD\\\'s safe packaging requirements.
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  • Grąžinimai - eavalyne.lt
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How can I return eavalyne.lt goods?

You can return Eavalyne.lt goods via DPD Pickup parcel terminals and points. The return label is already inside the package. Stick it on the ready-to-send package. Take the packaged parcel with the affixed parcel label to any DPD Pickup parcel self-service terminal or parcel point. If you make a return via a self-service parcel terminal, select “Send parcel” at the terminal and scan the parcel label. Place the parcel in the opened locker. If you make a refund through the parcel point, the refund will be carried out by the parcel point employee.

How long will it take for the parcel to be returned to the consignor?

Parcels are returned to the consignor within 10 working days.

How should the returned parcel be marked?

When returning defective goods, make sure that no old stickers for the parcel are left on the packaging. There must be only one (new) parcel sticker on the package. Pack the parcel in accordance with DPD\\\'s safe packaging requirements.

 

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