DPD has Europe’s best road network. That’s why you can count on us for fast standard delivery times and an excellent price/quality ratio. No matter how large or small the package, DPD has the right solution for your domestic and international shipping. Benefit from our tailor-made services and innovative supplementary options.

Your benefits at a glance

Lowest total cost

With Predict you are guaranteed a high rate of successful first delivery attempts, fewer calls for your customer service department, and fewer returns.

Fast, reliable delivery throughout Europe

DPD has a unique European road network. This enables us to deliver parcels within 1 to 8 working days, anywhere in Europe.

Always CO2 neutral

Regardless of the country in which you use DPD, we compensate for CO2 emissions everywhere – without you, the customer, paying any extra.

Signature on receipt

All parcels you send through DPD are insured up to €520. We even offer extra cover up to €13,000 per parcel.

B2B-deliveries – DPD CLASSIC

Fast delivery throughout Europe.

DPD is the number 1 in road transport in Europe. For you that means we can get your parcel to its destination really fast. ‘Next Day’ delivery is even possible within a 700-km radius of Eindhoven.

The Predict service is set up for all B2B shipments. We deliver the parcels to the business address with Predict, and your customer or branch receives an email showing a one-hour window within which the parcel will be delivered. We can add up to 50 parcel numbers in the email, so that your customer or branch can see all the parcels in their shipment.

B2B-deliveries – DPD CLASSIC

Fast delivery throughout Europe.

DPD is the number 1 in road transport in Europe. For you that means we can get your parcel to its destination really fast. ‘Next Day’ delivery is even possible within a 700-km radius of Eindhoven.

The Predict service is set up for all B2B shipments. We deliver the parcels to the business address with Predict, and your customer or branch receives an email showing a one-hour window within which the parcel will be delivered. We can add up to 50 parcel numbers in the email, so that your customer or branch can see all the parcels in their shipment.

B2C-deliveries – DPD Home

Home delivery with Predict

DPD not only specialises in B2B. You can also count on our expertise for B2C shipments. We have developed DPD Home specially for B2C shipments. We deliver parcels at home, and with Predict your customer receives an email showing a one-hour window within which the parcel will arrive. Predict also offers your customer the ability to modify the delivery.

Our supplementary options

Saturday delivery

DPD can also deliver your parcels on Saturdays. We collect the parcel on Thursday or Friday, and deliver it in the Netherlands, Belgium or Luxembourg on Saturday. You arrange the Saturday option through your label tool.

Collection request

If you want, we can collect a parcel for you from the customer, and deliver it to you or to someone else. This service is called Collection request. The DPD option is available in 25 countries through your label tool.

Opting to have your parcel collected? Then your customer will receive an email stating when we will arrive.

Higher insurance

With DPD your parcels are insured to an item value of €520 as standard. For valuable shipments you can even take advantage of higher cover up to €13,000 per package. The option is available with DPD CLASSIC and DPD Home.

Would you like to use Higher insurance? Then ask for it before shipping.

Delivery to a Pickup parcelshop – 2Shop

Being able to decide for yourself where and when a parcel will be delivered. That’s what consumers really value. That’s why DPD has developed the 2Shop service. DPD delivers not just to your customers at home, but also to Pickup parcelshops. DPD has no fewer than 42,000 Pickup parcelshops in Europe, with 850 of them in the Netherlands. So there’s always one near your customer.

Your benefits at a glance:

  1. You offer your customers more choice in their order delivery.

  2. You benefit from attractive business rates.

  3. DPD ensures easy technical integration in your webshop.

  4. You can also offer this service to your international customers.

Manage your returns easily

Naturally, customers sometimes want to return an order. You can’t avoid it. Fortunately, managing your returns doesn’t have to be a complicated process. At DPD you can count on efficiency, flexibility and control. And that ensures satisfied customers.

There are two reasons why you should always let your returns be handled by DPD:

  • We offer a wide range of options. It doesn’t matter whether you want to include a return label in the packaging, e-mail it later, or have the returns collected from your customer. It’s all possible with DPD. We have the right solution for every company.

  • At DPD you manage your returns simply and efficiently. This means your goods will quickly be available for sale again.

Your options for effortless returns

Include the return label in the packaging. Your customer wants to return the item? Then all he has to do is stick the parcel label on the packaging and drop it off at a Pickup parcelshop. So easy!

If your customer indicates that he wants to return an item, send the return label by e-mail. Your customer prints out the PDF with the return label, sticks it on the parcel and takes the parcel to a Pickup parcelshop. The advantage for you? In your contact with the customer you can ask why he wants to return the item. That’s valuable information for you!

You’d rather not have your returns delivered to a Pickup parcelshop? And you’d prefer to have them picked up at the customer’s premises? Then use our Collection request. The driver will take the return label with him when he picks up the parcel. This guarantees that your customer can return his parcel without any worries. This service is available throughout Europe.

Carbon-neutral shipping

Did you know that all packages that go through our network are shipped carbon-neutrally? DPD compensates for all packages for all our customers without any extra charges.

Hazardous goods

DPD is also your partner if you want to transport dangerous goods, both for transport within the Netherlands and abroad. We naturally transport the classified dangerous goods according to ADR regulations.

Hazardous goods

DPD is also your partner if you want to transport dangerous goods, both for transport within the Netherlands and abroad. We naturally transport the classified dangerous goods according to ADR regulations.

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