How can we help you?

Do you have questions about your parcel? Maybe we can already answer your question if you use our Track & Trace tool or search in our FAQ. If you can't find the answer to your question, please contact us by telephone, email or use one of the form below. We will come back to you as soon as possible.

Because of the shortage on the labour market, finding personnel is also a challenge for DPD. Because of this there are regular backlogs. If your parcel has not been delivered yet, we kindly ask you to be patient. In case your parcel still hasn't arrived after 2-3 days, please contact us.   More information at Parcel update for the Netherlands   

Where’s my parcel?

Where’s my parcel?

When will my parcel arrive?

Receive your 1-hour time window

When will my parcel arrive?

Receive your 1-hour time window

Contact form for recipient

Contact form for senders

Prefer to speak to someone?

Prefer to speak to someone?

Do you receive a parcel in the Netherlands?

Then call 085-0022222 (local rate). We are available from Monday to Friday from 8 a.m. to 5.30 p.m.

Are you receiving a parcel abroad?

Unfortunately we cannot give you any information about the parcel. Please contact one of our colleagues in the country where your parcel will be delivered. You can find all local DPD offices via the website of DPDgroup.

Are you a sender of a parcel?

Then get in touch with your sales contact.