Nothing escapes you.
Nothing escapes you.
All data about the parcels you send, should be accessible to you. That's why we developed DPD Insights for you. An easy monitoring tool with a complete overview of your parcel flows, exceptions, performance, finances and reports. Don't want every user to see all the data? That too has been set up for you. You decide who sees what.
DPD Insights has six different sections. Each section contains specific information about your sent parcels. This information is always up-to-date.
.Per parcel, DPD Insights provides insight into a.o:
Status
Scheduled delivery date
Given redirections
Signature for receipt
Sent notifications
Overview of parcels we have not yet been able to deliver. Via DPD Insights, you give DPD new instructions to still deliver the parcel. The possible actions for this are:
Change address
Have the parcel delivered to the same address
Have the parcel returned
Overview of parcel returns. DPD Insights provides insight per parcel into:
Status
Original consignee
Insight into your parcel statistics where DPD Insights gives you more information on:
Number of parcels sent
Delivery performance
Reasons for delays
(Due to an update of DPD Insights, it is temporarily unavailable).
Insight into your DPD finances with an overview of:
Your invoices
The applicable rates
Invoiced quantities and amounts per month and destination country
Create and manage your own users within DPD Insights. Define permissions for each user such as:
Administrator
Being able to make changes
Insight into finances
Download signature for receipt