When you buy something online you want to receive it as soon as possible. We do everything we can to enable this simply and transparently. Thanks to Live Tracking, you always know where your parcel is located. And if your plans change? Then you can easily adjust the delivery online.

Find parcelshop

Find a parcelshop near you

Find parcelshop

Find a parcelshop near you

When will my parcel arrive?

Receive your 1-hour time window

When will my parcel arrive?

Receive your 1-hour time window

Waiting for your parcel is a thing of the past – thanks to Predict

With Predict and Live Tracking, you’ll never have to wait for a parcel again. On the day of delivery, we’ll tell you exactly when you can expect your parcel. And with Live Tracking, you can see how many stops the driver still has to make before reaching you.

What makes Predict so special?

  1. You’ll receive a message from DPD on the day of delivery. This message specifies a one-hour period within which your parcel will be delivered.

  2. If your plans change and you won’t be at home? Then you can easily adjust the time or place of delivery online. You can also choose to have your parcel delivered to a parcelshop.

  3. On the delivery day, you can follow your parcel online thanks to Live Tracking. On the map you can even see how many stops the driver still has to make.

Delivery preferences. With a simple click you can change the day or place of delivery.

You decide when and where you want to receive your parcel. And if you’re not at home, you can always modify the delivery. So you never have to miss your parcel!

Giving placement permission

You can give us permission to leave your parcel in a specific place. For example, at the back door or in the garage. This is how placement (or ‘leave at’) permission works:

1. Choose ‘Placement permission’ from the list of options.
2. Describe the place where we can leave the parcel (e.g. at the back door).
3. Then if you’re not at home, the driver will leave the parcel at the place you have indicated.

Change the delivery address

Online you can indicate the address where the driver can leave the parcel. Here’s how it works:

1. Choose ‘Change delivery address’ in the list of options.
2. Enter the address where you want your parcel to be delivered.
3. Your parcel will then be delivered to the new address.

Choose a Pickup parcelshop

You can choose to have your parcel delivered to a Pickup parcelshop near you. Here’s how:

1. Choose ‘Delivery to a Pickup parcelshop’ from the list of options.
2. Choose a parcelshop near you.
3. You can then pick up your parcel at this parcelshop.

Changing the day

Maybe you’d rather have your parcel delivered on a different day. No problem. Here’s how:

1. Choose ‘Change delivery day’ in the list of options.
2. In the calendar, click the day of your preference.
3. You’ll then receive the parcel on the chosen day.

Track your parcels in real time with Live Tracking

Thanks to Live Tracking, you always know where your parcel is located and when you can expect it.

Returning a parcel

Sometimes you may find that your purchase is not quite what you expected. Fortunately, you can then also count on DPD. That’s because returning a parcel with DPD is very easy.

Returning a parcel

Sometimes you may find that your purchase is not quite what you expected. Fortunately, you can then also count on DPD. That’s because returning a parcel with DPD is very easy.