Every day, we deliver thousands of parcels with care and dedication. Most of the time, everything goes according to plan – in our sorting process, on the road, and in our systems. But sometimes, delays can occur due to busy periods, weather, public holidays, or a technical update or disruption. On this page, we’ll keep you informed about anything that may affect your delivery or our digital tools. That way, you always know what to expect.

Delays

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Delays

Spring is just around the corner and with it, several public holidays. To help you plan as smoothly as possible, we’re sharing the Spring Schedule 2026, including an overview of truck collections and expected delivery in the Netherlands.

In this schedule you’ll find what to expect around Easter, King’s Day, Ascension Day and Pentecost. On some days there will be no service (no collection/delivery). On a limited number of dates we offer collection on request. This helps us spread volumes around the holidays, so we can resume deliveries faster afterwards and reduce the risk of peaks/backlog.

Important to know

  • Local collections with vans follow the regular schedule, except on public holidays.
  • Dropping off parcels at a DPD Pickup parcelshop? Then the parcelshop’s opening hours apply.
  • Exception: shipments with Saturday delivery will be delivered on Saturday.
  • Please note: 5 May is not a public holiday this year.
  • This overview is indicative and subject to change. Please check dpd.nl for the most up-to-date information.

Download the spring schedule here.

Spring schedule

Update May 29, 2026: We’re doing our best to deliver your parcel as quickly as possible

Our network is currently exceptionally busy. As a result, your parcel may be delivered slightly later than you are used to from us.

We understand that you would like to know where your parcel is. The quickest way to follow its status is via Track & Trace. As long as your parcel is still on its way, we kindly ask you to wait 4 to 5 working days before contacting our customer service team.

In the meantime, our colleagues usually do not have any additional information beyond what is shown in Track & Trace. Your tracking will be updated automatically as soon as there is a new scan.

Update April 17, 2026: Belgium

We are currently seeing delays to and from Belgium. As a result of the strikes at bpost, customers are shifting additional volume to DPD, which is putting increased pressure on the Belgian last mile depots.

 

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Warning: phishing messages in circulation

We are currently seeing phishing SMS and email messages being sent in the name of DPD. These messages often come from an international phone number that is not ours, contain links to fake websites, and ask for personal information or to reschedule a delivery.

Our advice:

  • Do not click on links in these messages
  • Always check that the email address ends with @dpd.nl
  • Only schedule deliveries via dpd.nl or the official DPD app
  • Call us only on our official phone number 085-0022222

Russia:

We suspended all Geopost shipments to and from Russia on February 28th, 2022. 

Worldwide:

Geopost has decided it will not ship parcels to Cuba, South Sudan, North Korea, Myanmar (Burma) and Syria. Should you wish to ship your products to these countries, this is not possible trough DPD.

Insights Insights

Maintenance on DPD Shipper on Saturday 13 June

On Saturday 13 June, our label tools will be temporarily unavailable between 18:00 and 22:00 due to scheduled maintenance. During this period, you will temporarily be unable to create labels via DPD Shipper, Meta API, Plugins and OVP.

After the maintenance, everything will work as usual.

pickup pickup

Public holidays vary by country and can affect the delivery of international parcels. This overview shows when and where delays may occur. You can download the file below.