

Parcel update
Every day, we deliver thousands of parcels with care and dedication. Most of the time, everything goes according to plan – in our sorting process, on the road, and in our systems. But sometimes, delays can occur due to busy periods, weather, public holidays, or a technical update or disruption. On this page, we’ll keep you informed about anything that may affect your delivery or our digital tools. That way, you always know what to expect.
Delays
On this page you’ll find an overview of current delays in our services. We’re working hard to deliver parcels as quickly as possible and will keep you updated here about any disruptions.
During Milano Cortina 2026, temporary traffic and access restrictions may apply in parts of Italy (e.g., LTZ / red zones). As a result, deliveries in and around Milan, Cortina, Sondrio/Tirano and Verona may take longer. During the event period, please allow for up to +24 hours additional transit time for shipments to these areas. Questions? Please contact your dedicated account contact or our Customer Service.
More information can be found here: MILANO_CORTINA26_v4
The weather in Denmark and Sweden is so bad (snow/ice) that it is difficult for staff to reach PostNord locations. This is particularly the case in Copenhagen (0500) and Koge (0051). Transport is also affected by the bad weather. We expect delays.
Warning: phishing messages in circulation
We are currently seeing phishing SMS and email messages being sent in the name of DPD. These messages often come from an international phone number that is not ours, contain links to fake websites, and ask for personal information or to reschedule a delivery.
Our advice:
Russia:
We suspended all Geopost shipments to and from Russia on February 28th, 2022.
Geopost has decided it will not ship parcels to Cuba, South Sudan, North Korea, Myanmar (Burma) and Syria. Should you wish to ship your products to these countries, this is not possible trough DPD.
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