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Every day, we deliver thousands of parcels with care and dedication. Most of the time, everything goes according to plan – in our sorting process, on the road, and in our systems. But sometimes, delays can occur due to busy periods, weather, public holidays, or a technical update or disruption. On this page, we’ll keep you informed about anything that may affect your delivery or our digital tools. That way, you always know what to expect.

Delays

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Delays

On this page, you'll find an overview of any current delays in our service. We're doing our best to deliver parcels as quickly as possible and will keep you informed here of any disruptions.

11th of August: Hot weather – measures at DPD

From Tuesday 12th August, temperatures in the Netherlands will rise and an official heat plan will be in effect.

To limit the impact on our services, we are deploying additional staff, taking more breaks, and adjusting our work schedules. This ensures our drivers and sorting teams can work safely while delivering parcels as quickly as possible.

In exceptional cases, a parcel may arrive slightly later than usual.

Thank you for your understanding.

 

8th of August: France & Spain – Possible Delays

A large wildfire has broken out in the Narbonne region (France), causing temporary closures of several highways – including parts of the A9 towards Spain. This may result in delivery delays in and around Narbonne.

To Spain, we do not expect major impact, but due to the road closures there may be occasional delays. From Spain to the Netherlands, there are delays in the inbound flow of parcels.

We are closely monitoring the situation and working with our partners to keep the impact as limited as possible.

 

Russia:

We suspended all Geopost shipments to and from Russia on February 28th, 2022. 

 

Special countries:

Geopost has decided it will no longer ship parcels to Cuba, South Sudan, North Korea, Myanmar (Burma) and Syria. Should you wish to ship your products to these countries, this is no longer possible trough DPD.

Insights Insights

We’re constantly improving and updating our digital systems through maintenance and release updates. Occasionally, this may temporarily affect tools like DPD Shipper. There may also be occasional disruptions. Below, you’ll find the current status of our systems.

pickup pickup

Public holidays vary by country and can affect the delivery of international parcels. This overview shows when and where delays may occur. You can download the file below.

Tips

For busy periods and packing your parcel well

Piek, zomer

Tips & tricks

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Piek, zomer, verpakking NL

Packaging & labels

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