Update Power outage Spain & Portugal – April 29, 2025

Spain:
Operations are nearly back to normal. Shipments from today are being processed and delivered as normally as possible. Due to the power outage on Monday 28 April and a public holiday on Thursday, some areas may still experience a delay of up to 1 day.

Portugal:
Operations have mostly resumed. Only one depot (Lisbon area) is still facing a technical issue. Deliveries in all other regions are proceeding as planned.

Possible delays due to power outage in Southern Europe

Due to a major power outage in Spain and Portugal, there may currently be delays in parcel deliveries in these regions. The situation is impacting several logistics processes:

In both Portugal and Spain, all fuel stations are closed and electric vehicle charging is unavailable. This makes it difficult to operate transport services.

In Portugal, our hub is fortunately operating on a generator, allowing parcels to be unloaded. However, due to fuel shortages, parcels are barely entering the delivery network. Our teams are assessing whether deliveries can resume tomorrow.

In Spain, the national network is completely down today, and no linehauls are operating. Although our trucks have already been unloaded at the hubs, the parcels will not move into the domestic network this evening. Power supply is expected to be restored by tomorrow morning, after which efforts will begin to clear the backlog. However, this will likely cause delays for at least several days.

France has reported no issues and operations there continue as normal.

We are closely monitoring the situation and are doing everything we can to minimize the impact on our customers.

Fire at Rijssen depot:

On March 31st, a fire occurred in one of the warehouses at our Rijssen depot. As some parcel flows need to be rerouted through other locations, your parcel may experience a one-day delay.