Every day, we deliver thousands of parcels with care and dedication. Most of the time, everything goes according to plan – in our sorting process, on the road, and in our systems. But sometimes, delays can occur due to busy periods, weather, public holidays, or a technical update or disruption. On this page, we’ll keep you informed about anything that may affect your delivery or our digital tools. That way, you always know what to expect.

Delays

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Delays

See below for specific information by country.

20 July 2026: Things are easing up in the Netherlands

The summer holidays have begun and the very hot weather has eased off for the moment. As a result, the backlog in deliveries (particularly around Rotterdam) is slowly clearing. It is therefore still possible that a parcel may take longer to arrive than you are used to from us, or that you may temporarily not receive any new tracking updates.

20 July 2026: Hungary

It’s busy in Hungary. We expect it to remain busy until the end of this week. Please be aware that will could be some delays

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Warning: phishing messages in circulation

We are currently seeing phishing SMS and email messages being sent in the name of DPD. These messages often come from an international phone number that is not ours, contain links to fake websites, and ask for personal information or to reschedule a delivery.

Our advice:

  • Do not click on links in these messages
  • Always check that the email address ends with @dpd.nl
  • Only schedule deliveries via dpd.nl or the official DPD app
  • Call us only on our official phone number 085-0022222

Russia:

We suspended all Geopost shipments to and from Russia on February 28th, 2022. 

Worldwide:

Geopost has decided it will not ship parcels to Cuba, South Sudan, North Korea, Myanmar (Burma) and Syria. Should you wish to ship your products to these countries, this is not possible trough DPD.

Insights Insights

DPD Shipper maintenance on Saturday 18 July

On Saturday 18 July, we will carry out an update to DPD Shipper. During this maintenance, DPD Shipper Central, DPD Shipper Webservices, Meta API, Plugins and the Online  Shippingplatform will be temporarily unavailable.

The maintenance will take place from 18:00 to 22:00. After that, you can use the systems again.

Thank you for your understanding.

pickup pickup

Public holidays vary by country and can affect the delivery of international parcels. This overview shows when and where delays may occur. You can download the file below.