Express and premium services
Primetime – business without detours
Express and premium services
Primetime – business without detours
Primetime is your reliable partner for express and logistics solutions.
Thanks to flexible structures and highly trained logistics professionals, primetime is able to develop and implement customized logistics solutions for every customer. primetime not only guarantees punctual and fast parcel delivery, but also offers a wide range of flexibly combinable additional services for your shipping needs.
In short: everything revolves around your parcel!
With 16 depots and one main transshipment hub in Linz/Hörsching, primetime operates a nationwide depot network across Austria and guarantees the shortest standard transit times. With more than 280 linehaul routes (export and import lines) and 1,600 delivery routes, we are on the road for you every day.
Facts and figures (2025): Parcel volume: approx. 2 million parcels; 2,500 logistics experts; 16 depots and 1 main transshipment hub; 1,600 vehicles
The combined expertise of Austria’s top logistics specialists
Founded in 2001, the primetime brand brings together the expertise of leading logistics companies Gebrüder Weiss, Lagermax, and Schachinger Logistik.
Click on the respective logo to learn more about primetime’s shareholders.
Prinzipiell werden alle Zustellhindernisse durch einen Zusatzcode bei der Zustellscannung erfasst und sind im Track & Trace für Sie jederzeit abrufbar. In principle, all delivery obstacles are recorded with an additional code during the delivery scan and can be accessed by you at any time via Track & Trace. In the event of a delivery obstacle, primetime will inform you immediately by phone, SMS, email, or fax. When placing the order, you can already specify whether and how you would like to be contacted. If the recipient is not available, a second delivery attempt will be made by primetime on the next working day between 8:00 a.m. and 5:00 p.m. Of course, this does not incur any additional costs for you.
In case of delivery obstacles, the parcel will be stored at the depot for five working days and returned to the sender on the sixth working day.
pt-business.at – your parcel management platform
On our service platform pt-business.at, you can place orders online and transfer your shipment data digitally. The reporting function allows you to generate specific parcel statistics. You can also access the online shipment histories and proof of delivery for your consignments.
In addition, you can easily arrange higher insurance coverage online and initiate a parcel inquiry (redelivery or return shipment). You can also independently print the corresponding parcel labels.
pt-business.at – your parcel management platform
On our service platform pt-business.at, you can place orders online and transfer your shipment data digitally. The reporting function allows you to generate specific parcel statistics. You can also access the online shipment histories and proof of delivery for your consignments.
In addition, you can easily arrange higher insurance coverage online and initiate a parcel inquiry (redelivery or return shipment). You can also independently print the corresponding parcel labels.
Your benefits at a glance
Money-back guarantee
We take punctuality very seriously – we guarantee it.
Even more secure shipping
Insurance of up to € 520 per parcel is included. Additional insurance (for business customers) is available for up to € 15,000 per parcel.
Proactive notification
If a delivery issue occurs or a parcel is refused, the sender will be informed immediately and directly via SMS, email, or phone.
Real-time signature
Always immediate: As the sender, you will receive an email or SMS confirming successful delivery just seconds after the parcel has been delivered.
Our express options
Delivery by 10:00 a.m.
Delivery by 12.00 noon
12.00 noon to 5:00 p.m.
by 5:00 p.m.
SHUTTLE-BOX®
SHUTTLE-BOX®
Ship in an environmentally conscious way: our award-winning shipping system.
With the SHUTTLE-BOX®, DPD provides you with an eco-friendly and secure reusable transport system that saves your recipients from disposing of packaging waste and, above all, helps you as the sender avoid costly packaging and filling materials as well as ARA fees.
Higher insurance
For parcels with valuable contents.
Every parcel shipped with DPD is automatically insured up to a value of € 520. We take care of this for you! For parcels with valuable contents you can arrange additional higher insurance with us of up to a maximum of € 15,000.- per parcel.
Higher insurance
For parcels with valuable contents.
Every parcel shipped with DPD is automatically insured up to a value of € 520. We take care of this for you! For parcels with valuable contents you can arrange additional higher insurance with us of up to a maximum of € 15,000.- per parcel.
Cash on delivery
Cash on delivery
Secure and reliable.
With cash on delivery you ensure that your parcel is only handed over against cash payment. On average, you can dispose over the invoice amount 48 hours after the parcel delivery. In this way you will get your money quickly and securely and leave nothing to chance. We offer the cash on delivery service via DPD's cooperation partner Primetime. You can view the digitalised financial history on myDPD Business in the parcel information section.
On-site Logistics
Getting your parcels into the right hands.
Construction sites as well as the venues of major events can sometimes appear very complex, especially when several companies work there at the same time. Usually there is also no fixed goods receipt point, or only a temporary one. It is therefore particularly important that the delivery not only arrives at the right time, but also reaches the right person. We have developed our On-site Logistics service to meet these specific requirements. Before delivery, the driver calls the contact person in order to provide information about the delivery time.
On-site Logistics
Getting your parcels into the right hands.
Construction sites as well as the venues of major events can sometimes appear very complex, especially when several companies work there at the same time. Usually there is also no fixed goods receipt point, or only a temporary one. It is therefore particularly important that the delivery not only arrives at the right time, but also reaches the right person. We have developed our On-site Logistics service to meet these specific requirements. Before delivery, the driver calls the contact person in order to provide information about the delivery time.
Predict
Predict
primetime delivery notification Predict with a 4-hour time window – perfect timing
With primetime delivery notification, your recipients always know when their parcel will be delivered. If the recipient has provided a valid email address or phone number, primetime informs them on the day before delivery about the scheduled delivery time (by 10:00 a.m. / 12:00 noon / 5:00 p.m., from 12:00 noon, or at a fixed appointment—exactly as it suits you).
With the additional Predict function, the recipient is informed on the day of delivery about the expected delivery time window of up to 4 hours.
If it is a cash-on-delivery parcel, your recipient will also be informed of the amount to be paid. This ensures full transparency and keeps your recipients informed about their parcel at all times.
Return order
primetime is also available to assist you if a parcel needs to be returned to you. Simply contact your responsible primetime depot and provide the new delivery address.
Your individual return order:
- Delivery of the parcel takes place on the next working day after collection
- To any address within Austria
- Collection available by 10:00 a.m., 12:00 noon, 5:00 p.m., or between 12:00 noon and 5:00 p.m.
More premium services
Insured parcel
ID check
Department Delivery
Return of Packaging
Return of Contracts
Repair collection
On-site exchange
Multiple-way return service
Supplementary services
Proactive notification
Money-back guarantee
Real-time signature
Deposit okay
Messenger
primetime
Disclosure pursuant to Section 25 of the Austrian Media Act
HVS Haus-Versand-System Gesellschaft m.b.H.
Logistikpark 28
A-4063 Hörsching
Phone: +43 5 03 73 440
Email: [email protected]
Commercial Register: Regional Court Linz, FN 111060z; DVR 0840963; VAT ID ATU 35763205
Managing Directors: Georg Karoh and Rainer Schwarz
Memberships: Austrian Federal Economic Chamber
Do you have questions about your parcel? We’re happy to assist you!
Phone: +43 5 03 73 440
Email: [email protected]
