Accept parcels quickly and safely

DPD Fahrer macht ein Bestätigungs Foto von einem abgestellten Paket DPD Fahrer macht ein Bestätigungs Foto von einem abgestellten Paket

Accept parcels quickly and safely

As the leading private parcel service in Austria, we deliver around 400,000 parcels per day. Hence we want to offer our business and privat customers more options to receive their parcels.

Contactless: You sign directly on your parcel

One option to confirm receipt of your parcel, is that you can sign directly on your parcel - ideally on the parcel label - with your own ballpoint pen. The driver then takes a photo of it, which is automatically saved in our system. That means, despite contactless delivery, you confirm  receipt of the shipment with your signature.

Contactless: You sign directly on your parcel

Icons – Haus, Kunde, Paket mit Unterschrift, Fahrer fotografiert Paket mit Unterschrift Icons – Haus, Kunde, Paket mit Unterschrift, Fahrer fotografiert Paket mit Unterschrift

One option to confirm receipt of your parcel, is that you can sign directly on your parcel - ideally on the parcel label - with your own ballpoint pen. The driver then takes a photo of it, which is automatically saved in our system. That means, despite contactless delivery, you confirm  receipt of the shipment with your signature.

Classic: confirm parcel receipt on the scanner

Icons – Haus, Kunde, Unterschrift auf dem Scanner, Fahrer mit Paket Icons – Haus, Kunde, Unterschrift auf dem Scanner, Fahrer mit Paket

Classic: confirm parcel receipt on the scanner

Your signature on the driver's scanner confirms that you have received your parcel. Your sender can then immediately call up the POD (proof of delivery) digitally and thus knows that the delivery was successful and the shipment was delivered properly.

Alternative: the signature on a register

We handle your parcels under the strictest safety and hygiene measures. However, if you prefer to use your own pen or ballpoint pen to sign the receipt of your parcel, you can also sign the so called "hand list" of your delivery driver and not directly at the scanner. In this case, too, the parcel is considered accepted.

Alternative: the signature on a register

Icons – Haus, Kunde, Unterschrift auf Handliste, Fahrer mit Paket Icons – Haus, Kunde, Unterschrift auf Handliste, Fahrer mit Paket

We handle your parcels under the strictest safety and hygiene measures. However, if you prefer to use your own pen or ballpoint pen to sign the receipt of your parcel, you can also sign the so called "hand list" of your delivery driver and not directly at the scanner. In this case, too, the parcel is considered accepted.

Even simpler: Give us a deposit okay now and take care of more safety!

dpd driver delivers parcels through a green garden, green van in the background

Deposit okay for DPD parcels.

Issue a deposit okay to DPD simply and quickly online.

It's easy

  1. Register/login on myDPD and issue a one-off deposit okay or a general deposit okay.

  2. In the settings you define the place where we can leave the parcel for you once / in future.

  3. The result? Your parcel will be waiting for you at home.

  4. Enter the place on which we can deposit your parcel once/in the future for you, in the settings.

dpd driver delivers parcels through a green garden, green van in the background

Find parcel shop

Find your nearest Pickup parcelshop.

Find parcel shop

Find your nearest Pickup parcelshop.