Current information about the coronavirus

Current information about the coronavirus

Dear customers and business partners,

we have set up this page for you to keep you informed about the latest developments in connection with COVID-19. From the beginning of the Corona crisis, the top priority for us was to continue to be a safe and reliable service provider for parcel logistics for you. As a service provider for the critical infrastructure, we are aware of the responsibility we have towards you, our partners and our employees.

Our 1,700 logistics experts across Austria are at your service every day to collect, sort and deliver parcels.

#Together, we will do it.

Your DPD Austria team

DPD precautionary measures

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General authorisation to deposit

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Customer notice "We are open"

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Current covid-measures

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Registration for the COVID-19 newsletter

Current information about the delivery situation: 19.07.2021, 09:00

For more information, please klick the according topic (delivery situation national, Pickup network, delivery situation international).

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  • Corona - Zustellsituation national
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19.05.2021 – Lockdown in Austria ended

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  • Corona - Pickup Netzwerk
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01.07.2021 - Only MNS mandatory in the parcelshops in our DPD depots

19.05.2021 - Lockdown in Austria ended

Pickup opening hours

Accepting parcels in pickup parcel shops

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  • Corona - Zustellsituation international
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Detailed information and notifications on transit times per country

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  • Corona FAQs Privatkunden
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Where is my parcel?

Is the Pickup parcel shop near me open?

How can I receive my parcel safely?

Is it possible to pass on Covid-19 via a parcel?

How can I send my parcel contactless?

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  • Corona FAQs Firmenkunden
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What happens to parcels, that cant be delivered, due to Covid closings?

How can you prevent returns?

Your shop is open – despite official closings?

Are there alternatives to officially closed Pickup spots?

Pickup finder

Pickup finder

It is the responsibility of the authorities to identify and inform Category I and Category II contact persons (i.e. persons who have come into contact with a Covid-19 case in a defined way). For the purposes of the data collection measures and in order to ensure a coordinated information chain while maintaining all data protection regulations, DPD is obliged to comply with the official request for information to the extent required by law. You can find more detailed information HERE.

 

More information about COVID-19


Social Ministry – https://www.sozialministerium.at/Themen/Gesundheit/Uebertragbare-Krankheiten/Infektionskrankheiten-A-Z/Neuartiges-Coronavirus.html
Ministry of the Interior – https://www.bmi.gv.at/
Ministry of Social Affairs, Health, Care and Consumer Protection: Corona spotlight map – https://corona-ampel.gv.at/
Ministry for European and International Affairs – https://www.bmeia.gv.at/
AGES – https://www.ages.at/themen/krankheitserreger/coronavirus/
WHO – https://www.who.int/health-topics/coronavirus
ORF – https://orf.at/
Coronavirus hotline – T: 0800 555 621 (7 Tage in der Woche, 24 Stunden)

For all enquiries please contact: [email protected]