We have set up this page for you to keep you up to date with the latest developments in connection with COVID-19.
From the beginning of this crisis our primary objective was to stay a safe and reliable parcel service provider. The upcoming months will be, once again, a challenge. We will take this very seriously and we are conscious of the responsibility we have – towards you, our partners and employees – as service providers of critical infrastructure.
We are always there for you!
Currently we assume the supplying of goods and a nearly unlimited parcel delivery will be maintained. Nevertheless we ask for your understanding if there might be delivery time delays in this area.
Currently there are no COVID related officially ordered closings of shops
You’ll find current opening hours of our pickup parcel shops in our pickup finder.
In our DPD Pickup parcel shops applies – besides of the regular version of signing on a scanner at the parcel shop – you can also give your acceptance confirmation with the presentation of your valid ID and the COV-signature of the parcel shop partner in the signature field of the scanner.
It is the responsibility of the authorities to identify and inform Category I and Category II contact persons (i.e. persons who have come into contact with a Covid-19 case in a defined way). For the purposes of the data collection measures and in order to ensure a coordinated information chain while maintaining all data protection regulations, DPD is obliged to comply with the official request for information to the extent required by law. You can find more detailed information HERE.
Social Ministry – https://www.sozialministerium.at/Themen/Gesundheit/Uebertragbare-Krankheiten/Infektionskrankheiten-A-Z/Neuartiges-Coronavirus.html
Ministry of the Interior – https://www.bmi.gv.at/
Ministry of Social Affairs, Health, Care and Consumer Protection: Corona spotlight map – https://corona-ampel.gv.at/
Ministry for European and International Affairs – https://www.bmeia.gv.at/
AGES – https://www.ages.at/themen/krankheitserreger/coronavirus/
WHO – https://www.who.int/health-topics/coronavirus
ORF – https://orf.at/
Coronavirus hotline – T: 0800 555 621 (7 Tage in der Woche, 24 Stunden)