Current information about the coronavirus

Current information about the coronavirus

Dear Customers and Partners,


We have set up this page for you to keep you up to date with the latest developments in connection with COVID-19.

From the beginning of this crisis our primary objective was to stay a safe and reliable parcel service provider. The upcoming months will be, once again, a challenge. We will take this very seriously and we are conscious of the responsibility we have – towards you, our partners and employees – as service providers of critical infrastructure.

We are always there for you!

Your DPD-Team

DPD precautionary measures

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General authorisation to deposit

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Customer notice "We are open"

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Registration for the COVID-19 newsletter

Current information about the delivery situation: 15.10.2020, 13:00

News 15.10.2020

Boarder waiting times

Closings of shops

Pickup opening hours

Accepting parcels in pickup parcel shops

Pickup finder

Pickup finder

It is the responsibility of the authorities to identify and inform Category I and Category II contact persons (i.e. persons who have come into contact with a Covid-19 case in a defined way). For the purposes of the data collection measures and in order to ensure a coordinated information chain while maintaining all data protection regulations, DPD is obliged to comply with the official request for information to the extent required by law. You can find more detailed information HERE.


More information about COVID-19

Social Ministry –
Ministry of the Interior –
Ministry of Social Affairs, Health, Care and Consumer Protection: Corona spotlight map –
Ministry for European and International Affairs –
Coronavirus hotline – T: 0800 555 621 (7 Tage in der Woche, 24 Stunden)

For all enquiries please contact: [email protected]