Terms of transport.

You wish your parcels to reach their destination securely and fast – the following tips and tricks will make sure they do.

Terms of transport.

You wish your parcels to reach their destination securely and fast – the following tips and tricks will make sure they do.

To make sure that your shipping with DPD is trouble-free we've put together all the most important information for you here. If you follow these tips and tricks we'll make sure that your parcels reach the consignee in time and intact.

Efficiently organised: our terms of transport

What you need to keep in mind for your parcel shipping.

Information for trouble-free shipping

  1. Packing instructions: Every parcel must be packed securely so that it is suitable for automated sorting and transport.

  2. Exclusions from shipment: there are some goods we can't transport, such as live animals, weapons and especially valuable goods such as precious metals and gems.

  3. Weights and dimensions: parcels can have a maximum weight of 31.5 kg, a maximum girth (combined circumference + longest side) of 300 cm and a length (longest side) of 175 cm. Would you like to know if your parcel has the right dimensions? Simply use our parcel size calculator.

General terms and conditions.

GTC for parcel shipping with DPD

General terms and conditions.

GTC for parcel shipping with DPD

We invite you to obtain information about our terms and conditions for the shipping of parcels and mail. Here you will also find the terms of transport for specific products, together with our terms of use relating to selected applications.

DPD Croatia_General terms and conditions

Medium (2516kb)

PDF

Conflict of interests (COI) prevention

Small (385kb)

PDF

Global sanctions compliance policy

Medium (3676kb)

PDF

In addition to the GTC, specific products/services are subject to the terms of transport listed below.

Well packed – safely to the destination

Medium (1719kb)

PDF

Tyre transportation guide

Small (444kb)

PDF

Lithium batteries

Small (978kb)

PDF

Exclusions from transport

Type of goods that we are not transporting, or transporting under certain conditions

Instructions for sending parcels for private customers