Both shippers and consignees benefit from our flexible solutions for returning parcels. As a shipper with high number of parcels you can integrate the Return portal directly in the shipping confirmation or in your online shop. This saves you additional work and ensures trouble-free returns management on the part of your customers. If you as a consignee wish to return an article, our app www.posaljipaket.hr is here for you.

Returns management made easy

It is not always possible to avoid the return of goods. Otherwise, it can be quite simple. With DPD, your customers have several options. Through the application www.posaljipaket.hr they can quickly and easily send a consignment from a collection point, or by ordering a courier directly to the home or work. If you have a large volume of parcels, you can use the DPD Return portal and your customers will return the goods in just a few steps by clicking on the sent link.

Good reason for always implementing your returns with DPD

  1. Wide-ranging options: Whether it's a conventional enclosed label, a return label by email or using the app – we've got the right solution for every business.

  2. Return portal With Return portal we provide you with full control over your returns management.

  3. posaljipaket.hr web app is available to private individuals and small businesses. Through the application you can easily send or return a parcel from your address to the selected address.

With DPD, returns are as simple as this

If at any time the contents of a parcel don’t meet your requirements, you can simply send them back. Returns are fast and uncomplicated with DPD. You can order a courier to pick parcel up at your place via posaljipaket.hr or you can bring it to one of our 13 depots in Croatia.

Packing tips - for a quick and secure sending

We'll tell you how to package your returns properly so they arrive safely at the online store.

Packing tips - for a quick and secure sending

We'll tell you how to package your returns properly so they arrive safely at the online store.

Collection requests: We pick up returns from wherever you need

Saving a trip:  the return shipment is picked up and delivered directly to the manufacturer. We implement your drop-shipment business in a successful and uncomplicated way. With our import service we ensure trouble-free customs clearance and keep you fully informed right up to the actual delivery.

Carbon-neutral parcel shipping

Unique on the market:  we provide carbon-neutral shipping for all parcels – at no additional cost to our customers.

The shipping of returns also involves a significant quantity of CO2. So it's good to know that we also provide carbon-neutral shipping for returns.

Carbon-neutral parcel shipping

Unique on the market:  we provide carbon-neutral shipping for all parcels – at no additional cost to our customers.

The shipping of returns also involves a significant quantity of CO2. So it's good to know that we also provide carbon-neutral shipping for returns.

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