You can check on the shipping status of your parcel by simply entering the parcel label number or reference number. Track your parcel live and see when we’ll be ringing your doorbell.

Find parcel shop

Find a nearby Pickup parcelshop.

Find parcel shop

Find a nearby Pickup parcelshop.

Frequently asked questions

  • Primanje - primanje / preusmjeravanje paketa
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Where is my parcel?

We give each parcel its own parcel number. On the basis of this number you can track the progress of your parcel in myDPD or in your app, and if necessary arrange for delivery on a different day or to a different location.

When will my parcel be delivered?

As a rule domestic parcels are delivered within two days from the start of the order. In the case of international parcels the delivery time depends on the country of destination. You will find all the information about your parcel in myDPD and the DPD App as well as through the parcel tracking. For business customers the delivery times for international parcels are displayed in our Delivery-time calculator.

How can I change the place or day of delivery?

As the consignee, you decide when or where we deliver the parcel. You can choose from four redirection options in order to have your parcel delivered the way it suits you best. You normally receive an email with the parcel number. If we have not located you at home, you will also find the parcel number on the parcel notification card which we leave in your letterbox. In the parcel tracking function four redirection options are available to you, e.g. redirect your to a save place, a parcelshop of your choice or change the day or address of delivery. In your \"Preferences\" you can register the type of delivery which is generally the most suitable for you.

What number do I use to track/redirect my parcel?

In order to redirect your delivery to a different place or day, you enter your parcel number in myDPD or in our app. After that you can select the option for when and where we make the delivery.

Why is my parcel at the delivery centre? What can I do?

If your parcel is at the delivery centre you can arrange for a new delivery in myDPD or in our app. You simply enter the parcel number and the location and date for the delivery.