A network of self-service DPD Pickup Parcel lockers allows you
easy and convenient pick up of your parcels where and when suits you best!

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DPD Pickup Parcel lockers at your service 24/7

The new delivery option of self-service DPD Pickup Parcel lockers within Lidl stores and Petrol retails enables fast and flexible collection of parcels where and when it suits you best, 24 hours a day, 7 days a week.

  1. Availability 24/7

  2. Simplicity

  3. Discretion

  4. Reliability, security, contactless pickup of the parcel

  5. Notifications via Viber / SMS, e-mail and via the Direct4.me mobile application

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Redirect your parcel

In case you cannot pick up your parcel at home with myDPD application, you can redirect your parcel to DPD Pickup Parcel lockers available 24/7!

Redirect your parcel

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In case you cannot pick up your parcel at home with myDPD application, you can redirect your parcel to DPD Pickup Parcel lockers available 24/7!

How long do I have to pick up the parcel from Parcel locker?

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How long do I have to pick up the parcel from Parcel locker?

The parcel can be picked up at the DPD Pickup Parcel lockers within 72 hours. The deadline starts from the moment when an SMS or e-mail is sent to you - when the parcel is delivered to the parcel locker. After this period, the parcel will be returned to the sender.

How to pick up the parcel?

To pick up the parcel please follow the instructions written on the parcel lockers.

How to pick up the parcel?

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To pick up the parcel please follow the instructions written on the parcel lockers.

With DPD Pickup Parcel lockers pick up of your parcels is easy, convenient and fast!

 

Become part of the Pickup Parcel locker network

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Become part of the Pickup Parcel locker network

Take advantage of the benefits provided by DPD Pickup Parcel lockers and increase your monthly income.

Here you can find answers to the most FAQs

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What is a DPD Pickup Parcel Locker?

DPD Pickup Parcel Locker is a device from which users of DPD services can pick up their parcels 24 hours a day, 7 days a week.

They provide easy and practical pickup of parcels, wherever and whenever it is most convenient for users.

The deadline for picking up a parcel from a parcel locker is 72 hours from the moment the parcel is delivered to the Parcel Locker.

How can I become a DPD Pickup Parcel Locker partner?

You can find more information about how to become a partner for DPD Pickup Parcel Lockers and what your benefits are at https://www.dpd.com/hr/en/pickup-parcelshops/postanite-partner-za-pickup-paketomate/

Feel free to contact us via the web form or via e-mail [email protected]

 

I need help with the parcel locker. Who can I contact?

All inquiries related to assistance with Parcel Lockers can be sent by e-mail [email protected].

How can I pick up a parcel from a DPD Pickup Parcel Locker?

Parcel without COD

For a parcel pick up from a DPD Parcel Locker, DPD will send you an SMS/e-mail with a link to pick up a parcel. Open the link from the SMS/e-mail for a parcel pick up only when you are in front of the Pickup Parcel Locker.

When picking up a parcel, follow the instructions below:

  • When you are in front of the DPD Pickup Parcel Locker, turn on the Bluetooth on your mobile phone.

  • Click on the link from the Viber/SMS message you received and follow the instructions.

  • After all the steps are completed, the green light will flash.

  • Wait until the box opens.

  • Pick up your parcel and close the box door.

Parcel with COD

To pick up a parcel from the Parcel Locker, DPD will send the first message with a link that will lead to payment via the secure online system MonriWSPay. Learn more about the Monri WSPay system here.

After successful payment, you will receive an SMS/e-mail link to pick up the parcel.

Open the link from the SMS/e-mail for a parcel pick up only when you are in front of the Pickup Parcel Locker.

When picking up a parcel, follow the instructions below:

  • When you are in front of the DPD Pickup Parcel Locker, turn on the Bluetooth on your mobile phone.

  • Click on the link from the Viber/SMS message you received and follow the instructions.

  • After all the steps are completed, the green light will flash.

  • Wait until the box opens.

  • Pick up your parcel and close the box door.

Note: The deadline for picking up the parcel is 72 hours.

I did not receive the link for opening the Parcel Locker. What now?

If the parcel was redirected to the Parcel Locker, and you did not receive the link to open the Parcel Locker, then please kindly contact our Customer Service by e-mail [email protected] so ​​that they can further check your information and send you a new link again.