For consignees the purchasing process doesn’t end until they happily hold the parcel in their hands. This is why we do everything to make deliveries as uncomplicated and transparent as possible. With our Live-Tracking function and flexible redirection options, we provide consignees with full control over their parcel shipping.

Find parcel shop

Find a nearby Pickup parcelshop.

Find parcel shop

Find a nearby Pickup parcelshop.

No more waiting for parcels - thanks to Predict

With our delivery notification and Live-Tracking, you no longer need to waste time waiting for parcels. On the day of delivery we inform you down to the last hour exactly when your parcel will arrive! During Live-Tracking the time window even runs down to 30 minutes.

What makes our service so special:

  1. Full information flows to make sure the first delivery attempt is successful, our Predict service tells you the exact hour when your parcel will arrive.
  2. Live-Tracking: On the delivery day you can track your parcel on an online map and you can even see the number of stops the driver still has to make!
  3. Delivery preferences. Not at home? Simply give us a deposit okay and we will leave your parcel where you specify or the parcel can be redirected, for example to a parcel shop.

Delivery preferences. You can change the day or place of the delivery with one click.

You decide when and where we deliver your parcel. If at any time you aren't at home, our options for changing the delivery mean you will never again miss a parcel.

Delivery to a safe place

Simply choose delivery to a safe place and we’ll leave your parcel in a safe place of your choice (e.g. in the garage). This is all you do:

- Select “Delivery to a safe place” from the redirection options
- Specify the safe place of your choice (e.g. “on the terrace”)
- Then if you're not at home we'll leave the parcel in the specified location

As a registered user, you can specify the deposit okay as your delivery preference, and we then apply this option for all future parcels.

Specifying a Pickup parcelshop

Redirect your parcel to a local Pickup parcelshop. This is all you do:

- Select “Specify Pickup parcelshop” from the redirection options
- Find a suitable nearby parcel shop - We’ll deliver the parcel to the parcel shop you have specified
- We will then deliver your parcel there

As a registered user you can specify a favourite parcel shop as your delivery preference, and we will apply this option for all future parcels

Changing the day

Have the parcel delivered on a different day. This is all you do:

- Select “Change day” from the redirection options
- In the calendar simply click on your preferred day
- We’ll deliver your parcel on the day you specify

Do you need to pick up a parcel and you don't want to be limited by the courier's arrival?

Make use of the Pickup points and you can pick up your parcel at the time that suits you.

Pickup - The place where the parcels will wait for you.

Do you need to pick up your parcel and don’t want to be dependent on courier’s arrival? Make use of Pickup and you can pick up your parcel when it is suitable for you.

- When ordering a transport select "delivered to Pickup"

- Or in an interactive SMS choose to take in the Pickup.

- When the package is delivered to Pickup will receive an SMS with information when you can pick up the package.

- Deposition of the parcel in the Pickup within 7 calendar days.

Pickup - The place where the parcels will wait for you.

Do you need to pick up your parcel and don’t want to be dependent on courier’s arrival? Make use of Pickup and you can pick up your parcel when it is suitable for you.

- When ordering a transport select "delivered to Pickup"

- Or in an interactive SMS choose to take in the Pickup.

- When the package is delivered to Pickup will receive an SMS with information when you can pick up the package.

- Deposition of the parcel in the Pickup within 7 calendar days.

With online payment via WSPay, DPD makes sure that your delivery experience is simpler than ever!

Now you don't have to worry if you have enough cash with you.

WSPay payment

The trend of online shopping is currently increasing rapidly and it is to be expected that this trend will continue in the future.

One of the most wanted DPD services is Cash On Delivery - C.O.D. In order to provide you the ultimate user experience, with the possibility of C.O.D. paying, we offer a special convenience for this type of service - online payment through a secure online credit card authorisation system, WSPay. With online payment with Mastercard®, Maestro®, Visa®, Diners® and AmericanExpress® cards, DPD makes delivering parcels even simpler! Now you can pay your parcels online when you get a notification that the parcel is on delivery or when the courier has already arrived at your address.

Why DPD?

Our parcels are well received.

By the environment, too.

DrivingChange™

We believe in being a responsible partner to the people, businesses and communities we work closely with. DrivingChange™ is our commitment to Corporate Social Responsibility.

Change of delivery

Not at home? No problem. Change the day and place of delivery at the click of a mouse.

Safety

Your parcel is in safe hands with us and is well insured. Includes insurance of up to 520 € per parcel.

Live-Tracking: tracking your parcels in real time.

Our award-winning Live-Tracking function shows you exactly where your parcel is at any given time. And you know exactly when we'll be ringing your doorbell.

Our returns service

Sometimes things don’t fit.  All the shops and companies that ship parcels with us can offer you an uncomplicated returns service. From our mobile parcel label via one-touch returns to the option of printing your own label – our innovative returns options make it easy to send back parcels.